:root {
  color-scheme: light;
  font-family: Inter, Segoe UI, Arial, sans-serif;
  --bg: #f4f6f8;
  --panel: #ffffff;
  --line: #d9e0e7;
  --text: #101828;
  --muted: #667085;
  --blue: #2563eb;
  --blue-2: #dbeafe;
  --danger: #dc2626;
}

.booking-shell{padding:18px;display:grid;gap:16px}.booking-tabs{display:flex;gap:8px;flex-wrap:wrap}.booking-tabs button{border:1px solid var(--border,#d6deea);background:#fff;border-radius:999px;padding:9px 14px;cursor:pointer}.booking-tabs button.active{background:#1d4ed8;color:#fff;border-color:#1d4ed8}.booking-list{display:grid;gap:10px}.booking-card{display:grid;grid-template-columns:minmax(0,1fr) auto auto;align-items:center;gap:12px;border:1px solid #dbe3ef;border-radius:12px;padding:13px}.booking-card>div{display:grid;gap:4px}.booking-card span,.booking-card small{color:#64748b}.booking-dialog{width:min(920px,calc(100vw - 28px));max-height:90vh;overflow:auto}.booking-dialog #bookingEditorFields{display:grid;gap:12px}.booking-dialog section[data-mode-section]{border:1px solid #dbe3ef;border-radius:12px;padding:12px}.booking-messages{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px}.booking-messages button{grid-column:1/-1}.booking-status-confirmed{background:#dcfce7;color:#166534}.booking-status-pending_payment{background:#fef3c7;color:#92400e}.booking-status-cancelled,.booking-status-expired{background:#fee2e2;color:#991b1b}@media(max-width:760px){.booking-card{grid-template-columns:1fr auto}.booking-card button{grid-column:1/-1}.booking-messages{grid-template-columns:1fr}}

* {
  box-sizing: border-box;
}

html,
body {
  height: 100%;
}

body {
  margin: 0;
  background: var(--bg);
  color: var(--text);
  font-size: 14px;
}

button,
input,
select,
textarea {
  font: inherit;
}

button {
  border: 1px solid var(--line);
  border-radius: 6px;
  padding: 8px 12px;
  cursor: pointer;
  background: #fff;
}

input,
select,
textarea {
  width: 100%;
  border: 1px solid var(--line);
  border-radius: 6px;
  padding: 8px 9px;
  background: #fff;
}

textarea {
  resize: vertical;
}

label {
  display: grid;
  gap: 4px;
  color: #344054;
  font-size: 12px;
}

.hidden {
  display: none !important;
}

.primary {
  background: var(--blue);
  color: #fff;
  border-color: var(--blue);
}

.secondary {
  background: #eef4ff;
  color: #1d4ed8;
  border-color: #bfdbfe;
}

.ghost {
  background: transparent;
}

.danger {
  color: #fff;
  background: var(--danger);
  border-color: var(--danger);
}

.muted,
.status {
  color: var(--muted);
}

.error {
  min-height: 20px;
  color: var(--danger);
}

.login-shell {
  min-height: 100vh;
  display: grid;
  place-items: center;
  padding: 24px;
}

.login-card {
  width: min(420px, 100%);
  display: grid;
  gap: 18px;
  padding: 28px;
  background: var(--panel);
  border: 1px solid var(--line);
  border-radius: 8px;
  box-shadow: 0 18px 50px rgba(16, 24, 40, 0.08);
}

.eyebrow {
  margin: 0 0 6px;
  color: var(--blue);
  font-weight: 700;
  font-size: 12px;
  text-transform: uppercase;
}

h1,
h2,
h3,
p {
  margin-top: 0;
}

.app-shell {
  height: 100dvh;
  min-height: 0;
  display: grid;
  grid-template-columns: 230px 1fr;
  overflow: hidden;
}

.app-shell.sidebar-collapsed {
  grid-template-columns: 0 1fr;
}

.support-banner {
  position: fixed;
  z-index: 80;
  top: 0;
  left: 230px;
  right: 0;
  min-height: 54px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 14px;
  padding: 8px 18px;
  border-bottom: 1px solid #f59e0b;
  background: #fffbeb;
  color: #78350f;
  box-shadow: 0 3px 10px rgba(120,53,15,.12);
}
.support-banner > div { display: grid; gap: 2px; }
.support-banner span { font-size: 12px; }
.support-exit-btn { border-color: #d97706; background: #fff; color: #92400e; font-weight: 700; white-space: nowrap; }
.support-session-active .workspace { padding-top: 54px; }
.support-session-active .support-banner.hidden { display: flex !important; }
.sidebar-collapsed .support-banner { left: 0; }

.sidebar {
  display: flex;
  flex-direction: column;
  gap: 18px;
  padding: 20px;
  background: #101828;
  color: #fff;
  overflow: hidden;
  transition: padding 0.15s ease;
}

.sidebar-collapsed .sidebar {
  padding: 0;
  border: 0;
}

.global-menu-toggle {
  position: fixed;
  z-index: 40;
  top: 16px;
  left: 238px;
  transition: left .15s ease;
}

.sidebar-collapsed .global-menu-toggle { left: 8px; }
.sidebar-session { display: grid; gap: 10px; margin-top: auto; }
.session-user { display: grid; gap: 2px; min-width: 0; padding: 10px; border: 1px solid #344054; border-radius: 9px; background: #182230; }
.session-user strong, .session-user span, .session-user small { overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.session-user strong { font-size: 13px; }
.session-user span { color: #d0d5dd; font-size: 11px; }
.session-user small { color: #98a2b3; font-size: 10px; text-transform: uppercase; }
.app-shell .workspace > .topbar { padding-left: 58px; }

.brand {
  display: grid;
  gap: 4px;
}

.brand span {
  color: #b7c0ce;
  font-size: 13px;
}

nav {
  display: grid;
  gap: 8px;
}

.nav-btn {
  color: #d0d5dd;
  background: transparent;
  text-align: left;
  border-color: transparent;
}
.calendar-shell { padding: 18px; min-width: 0; overflow: auto; }
.calendar-alerts { display: flex; gap: 8px; margin-bottom: 12px; }
.calendar-alert { display: flex; align-items: center; gap: 7px; padding: 8px 12px; border: 1px solid #fed7aa; border-radius: 9px; background: #fff7ed; color: #9a3412; }
.calendar-alert.danger { border-color: #fecaca; background: #fef2f2; color: #b91c1c; }
.calendar-alert b { font-size: 18px; }
.calendar-alert-ok { padding: 8px 12px; border-radius: 9px; background: #f0fdf4; color: #166534; font-size: 13px; }
.calendar-heading { display: flex; justify-content: space-between; align-items: center; margin-bottom: 12px; }
.calendar-heading h3 { margin: 0; text-transform: capitalize; }
.calendar-weekdays, .calendar-grid { display: grid; grid-template-columns: repeat(7, minmax(105px, 1fr)); min-width: 735px; }
.calendar-weekdays span { padding: 8px; text-align: center; color: #64748b; font-size: 12px; font-weight: 700; }
.calendar-day { min-height: 112px; padding: 7px; border: 1px solid #e2e8f0; background: #fff; }
.calendar-day.empty { background: #f8fafc; }
.calendar-day.today { background: #eff6ff; box-shadow: inset 0 0 0 2px #3b82f6; }
.calendar-day > b { display: block; margin-bottom: 5px; font-size: 12px; }
.calendar-task { width: 100%; display: flex; gap: 5px; margin: 3px 0; padding: 5px 6px; border: 0; border-radius: 6px; background: #dbeafe; color: #1e3a8a; text-align: left; font-size: 11px; overflow: hidden; white-space: nowrap; text-overflow: ellipsis; cursor: pointer; }
.calendar-task time { font-weight: 700; }
.calendar-task.completed { opacity: .55; text-decoration: line-through; }
.calendar-grid.calendar-week { grid-template-columns: repeat(7, minmax(125px, 1fr)); gap: 7px; min-width: 875px; }
.calendar-grid.calendar-day { display: block; min-width: 0; max-width: 760px; }
.calendar-agenda-day { min-height: 360px; border: 1px solid #e2e8f0; border-radius: 9px; background: #fff; overflow: hidden; }
.calendar-agenda-day.today { border-color: #60a5fa; box-shadow: inset 0 0 0 1px #60a5fa; }
.calendar-agenda-day > header { padding: 9px; background: #f8fafc; text-transform: capitalize; }
.calendar-agenda-day > div { padding: 6px; }
.calendar-agenda-task { width: 100%; display: flex; gap: 8px; padding: 8px; margin-bottom: 6px; border: 0; border-left: 3px solid #2563eb; border-radius: 6px; background: #eff6ff; color: #172554; text-align: left; cursor: pointer; }
.calendar-agenda-task time { min-width: 48px; font-size: 11px; font-weight: 700; }
.calendar-agenda-task span { display: grid; gap: 2px; min-width: 0; }
.calendar-agenda-task small { color: #64748b; overflow: hidden; white-space: nowrap; text-overflow: ellipsis; }
.calendar-agenda-task.completed { opacity: .55; text-decoration: line-through; }
.compact-dialog { width: min(520px, calc(100vw - 24px)); }
.crm-products-editor { display: grid; gap: 7px; margin-top: 8px; }
.product-editor-row { display: grid; grid-template-columns: minmax(140px,2fr) minmax(90px,1fr) minmax(100px,1fr) auto; gap: 6px; align-items: center; }
.user-schedule { border: 1px solid #dbe3ef; border-radius: 9px; padding: 10px; }
@media (max-width: 650px) { .product-editor-row { grid-template-columns: 1fr 1fr; } }
.statistics-shell { padding: 18px; overflow: auto; }
.statistics-tabs { position: sticky; top: 0; z-index: 8; display: flex; gap: 5px; margin: -18px -18px 14px; padding: 10px 18px; border-bottom: 1px solid #dbe3ef; background: rgba(248,250,252,.96); backdrop-filter: blur(8px); overflow-x: auto; }
.statistics-tabs button { flex: 0 0 auto; padding: 8px 14px; border: 1px solid transparent; border-radius: 8px; background: transparent; color: #475569; font-weight: 600; cursor: pointer; }
.statistics-tabs button.active { border-color: #bfdbfe; background: #eff6ff; color: #1d4ed8; }
.statistics-executive-host { grid-column: span 2; }
.statistics-executive-host > .executive-grid:empty { display: none; }
.statistics-kpis { display: grid; grid-template-columns: repeat(6, minmax(140px, 1fr)); gap: 10px; margin-bottom: 12px; }
.statistics-kpis article { display: grid; gap: 4px; padding: 14px; border: 1px solid #e2e8f0; border-radius: 11px; background: #fff; }
.statistics-kpis span, .statistics-kpis small { color: #64748b; font-size: 12px; }
.statistics-kpis strong { color: #0f172a; font-size: 23px; }
.statistics-grid { display: grid; grid-template-columns: 1.4fr 1fr; gap: 12px; }
.statistics-wide { grid-column: span 2; }
.statistics-chart { height: 260px; }
.trend-bars { height: 230px; display: flex; align-items: end; gap: 3px; padding-top: 10px; border-bottom: 1px solid #cbd5e1; }
.trend-day { height: 100%; flex: 1; display: flex; align-items: end; justify-content: center; gap: 1px; position: relative; }
.trend-day i, .trend-day b { width: 42%; min-height: 2px; background: #93c5fd; border-radius: 3px 3px 0 0; }
.trend-day b { background: #2563eb; }
.trend-day small { position: absolute; bottom: -20px; font-size: 9px; color: #64748b; transform: rotate(-45deg); }
.statistics-funnel { display: grid; justify-items: center; gap: 7px; padding: 10px; }
.statistics-funnel div { display: flex; justify-content: space-between; padding: 11px 16px; border-radius: 7px; color: #fff; background: linear-gradient(90deg,#2563eb,#60a5fa); }
.statistics-bars > div { margin: 12px 0; }
.statistics-bars header { display: flex; justify-content: space-between; font-size: 13px; }
.statistics-bars i { display: block; height: 8px; margin: 5px 0; background: #e2e8f0; border-radius: 8px; overflow: hidden; }
.statistics-bars i b { display: block; height: 100%; background: #2563eb; }
.statistics-bars small { color: #64748b; }
.statistics-table { overflow: auto; }
.statistics-table table { width: 100%; border-collapse: collapse; }
.statistics-table th, .statistics-table td { padding: 9px; border-bottom: 1px solid #e2e8f0; text-align: left; }
.statistics-response { display: grid; gap: 8px; }
.response-main { display: grid; gap: 4px; padding: 16px; border-radius: 10px; background: #eff6ff; color: #1e3a8a; }
.response-main strong { font-size: 28px; }
.response-agent { display: flex; justify-content: space-between; padding: 8px 3px; border-bottom: 1px solid #e2e8f0; }
.commercial-stat-grid { display: grid; grid-template-columns: 1.4fr 1fr; gap: 18px; }
.quote-status-grid { display: grid; grid-template-columns: repeat(3,1fr); gap: 7px; }
.quote-status-grid article { display: grid; padding: 10px; border-radius: 8px; background: #f8fafc; }
.quote-status-grid strong { font-size: 22px; color: #1d4ed8; }
.quote-status-grid span { font-size: 11px; color: #64748b; }
.sla-meter { display: grid; gap: 7px; padding: 14px; border-radius: 10px; background: #f0fdf4; }
.sla-meter > strong { font-size: 30px; color: #15803d; }
.sla-meter i { height: 10px; border-radius: 8px; background: #dcfce7; overflow: hidden; }
.sla-meter i b { display: block; height: 100%; background: #22c55e; }
.loss-product-grid { display: grid; grid-template-columns: repeat(3,minmax(180px,1fr)); gap: 8px; }
.loss-product-grid article { padding: 10px; border: 1px solid #e2e8f0; border-radius: 8px; }
.loss-product-grid header, .loss-product-grid article div { display: flex; justify-content: space-between; padding: 5px 0; }
.loss-product-grid article div { border-top: 1px solid #f1f5f9; font-size: 12px; }
.executive-head { display:grid; grid-template-columns:repeat(4,1fr); gap:9px; margin-bottom:16px; }
.executive-head>div { display:grid; gap:4px; padding:13px; border-radius:10px; background:#f8fafc; }
.executive-head small { color:#64748b; } .executive-head strong { font-size:21px; }
.stat-change { font-size:12px; font-weight:700; }.stat-change.up{color:#15803d}.stat-change.down{color:#b91c1c}
.executive-grid { display:grid; grid-template-columns:1fr 1fr; gap:14px; }.executive-grid>section{min-width:0}.executive-wide{grid-column:span 2}
.comparison-list>div,.source-list>div,.flow-stat{display:flex;justify-content:space-between;padding:8px 2px;border-bottom:1px solid #e2e8f0}
.operational-kpis{display:grid;grid-template-columns:repeat(3,1fr);gap:7px}.operational-kpis article{display:grid;gap:3px;padding:10px;border-radius:8px;background:#f8fafc}.operational-kpis strong{font-size:20px}.operational-kpis span{font-size:11px;color:#64748b}
.executive-alerts{display:grid;gap:6px}.executive-alerts div{padding:8px;border-radius:7px;background:#fef3c7;color:#92400e}.executive-alerts .danger{background:#fef2f2;color:#b91c1c}.executive-alerts .ok{background:#f0fdf4;color:#166534}
.demand-heatmap{display:grid;gap:3px;overflow:auto}.demand-heatmap>div{display:grid;grid-template-columns:34px repeat(24,1fr);gap:2px;min-width:700px}.demand-heatmap b{font-size:10px}.demand-heatmap i{height:16px;background:#2563eb;border-radius:2px}
@media (max-width: 800px) { .commercial-stat-grid { grid-template-columns: 1fr; } .loss-product-grid { grid-template-columns: 1fr; } }
@media (max-width:800px){.executive-head{grid-template-columns:1fr 1fr}.executive-grid{grid-template-columns:1fr}.executive-wide{grid-column:span 1}}
@media (max-width: 1100px) { .statistics-kpis { grid-template-columns: repeat(3, 1fr); } .statistics-grid { grid-template-columns: 1fr; } .statistics-wide { grid-column: span 1; } }
@media (max-width:1100px){.statistics-executive-host{grid-column:span 1}}
@media print { .sidebar, .global-menu-toggle, .statisticsView .topbar .toolbar { display: none !important; } #statisticsView { display: block !important; } .statistics-shell { padding: 0; } }

#navInbox { display: flex; justify-content: space-between; align-items: center; gap: 8px; }
.nav-badge { min-width: 21px; min-height: 21px; display: inline-grid; place-items: center; padding: 2px 6px; border-radius: 999px; color: #fff; background: #dc2626; font-size: 11px; }
.notification-active { color: #166534; border-color: #86efac; background: #dcfce7; }

.nav-btn.active {
  background: #1d2939;
  color: #fff;
  border-color: #344054;
}

.workspace {
  min-width: 0;
  min-height: 0;
  height: 100dvh;
  overflow: auto;
}

@media (max-width: 700px) {
  .support-banner { left: 0; align-items: flex-start; padding: 7px 10px; }
  .support-banner span { display: none; }
  .support-session-active .workspace { padding-top: 54px; }
}

.topbar {
  position: sticky;
  top: 0;
  z-index: 30;
  min-height: 66px;
  display: flex;
  justify-content: space-between;
  gap: 12px;
  align-items: center;
  padding: 12px 18px;
  background: #fff;
  border-bottom: 1px solid var(--line);
}

.topbar-title {
  display: flex;
  gap: 10px;
  align-items: center;
  min-width: 0;
}

.icon-toggle {
  width: 34px;
  height: 34px;
  min-width: 34px;
  display: inline-grid;
  place-items: center;
  padding: 0;
  border-color: #cbd5e1;
  border-radius: 7px;
  color: #334155;
  background: #fff;
  font-size: 18px;
  line-height: 1;
}

.icon-toggle:hover {
  border-color: #93c5fd;
  color: #1d4ed8;
  background: #eff6ff;
}

.topbar h2 {
  margin-bottom: 2px;
  font-size: 22px;
}

.topbar p {
  margin-bottom: 0;
  color: var(--muted);
  font-size: 13px;
}

.toolbar {
  display: grid;
  grid-template-columns: minmax(160px, 220px) 120px auto auto auto auto;
  gap: 7px;
  align-items: center;
}

#builderView .builder-toolbar { display:flex; align-items:center; gap:8px; flex-wrap:wrap; }
#builderView .builder-toolbar-group { display:flex; align-items:center; gap:5px; padding-right:8px; border-right:1px solid var(--line); }
#builderView .builder-toolbar-group:last-child { padding-right:0; border-right:0; }
#builderView .builder-flow-picker select { min-width:180px; }
#builderView .builder-flow-create input { min-width:180px; }

/* Constructor: barra compacta para privilegiar el lienzo. */
#builderView > .topbar {
  min-height: 50px;
  gap: 8px;
  padding: 6px 10px 6px 58px;
}
#builderView .topbar-title { flex: 0 0 auto; }
#builderView .topbar-title h2 { margin: 0; font-size: 17px; line-height: 1.15; }
#builderView .topbar-title p { margin: 1px 0 0; font-size: 10px; line-height: 1.15; }
#builderView .builder-toolbar {
  flex: 1 1 auto;
  justify-content: flex-end;
  gap: 4px;
  flex-wrap: nowrap;
  min-width: 0;
}
#builderView .builder-toolbar-group {
  gap: 3px;
  padding-right: 5px;
}
#builderView .builder-toolbar select,
#builderView .builder-toolbar input,
#builderView .builder-toolbar button {
  min-height: 30px;
  height: 30px;
  padding: 4px 7px;
  border-radius: 6px;
  font-size: 11px;
  line-height: 1;
}
#builderView .builder-toolbar select { padding-right: 24px; }
#builderView .builder-toolbar #builderBotSelect { width: 142px; min-width: 112px; }
#builderView .builder-flow-picker select { width: 142px; min-width: 118px; }
#builderView .builder-flow-create input { width: 135px; min-width: 110px; }
#builderView #legacyFlowIdInput { width: 110px; min-width: 90px; }

@media (max-width: 1180px) {
  #builderView .topbar-title p { display: none; }
  #builderView .builder-toolbar #builderBotSelect { width: 120px; }
  #builderView .builder-flow-picker select { width: 125px; }
  #builderView .builder-flow-create input { width: 120px; }
}

@media (max-width: 1450px) {
  #builderView .topbar-title { display: none; }
  #builderView .builder-toolbar {
    width: 100%;
    justify-content: flex-start;
  }
}

.content-grid {
  display: grid;
  grid-template-columns: minmax(320px, 1fr) minmax(360px, 480px);
  gap: 18px;
  padding: 24px;
}

.panel {
  background: #fff;
  border: 1px solid var(--line);
  border-radius: 8px;
  padding: 18px;
}

.form-panel {
  display: grid;
  gap: 14px;
  align-content: start;
}

.settings-layout {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  grid-template-rows: auto minmax(0, 1fr);
  gap: 12px;
  align-items: start;
  min-height: calc(100dvh - 66px);
  padding: 24px;
}

.settings-cards {
  display: flex;
  gap: 7px;
  flex-wrap: wrap;
}

.settings-card {
  min-height: 38px;
  width: auto;
  display: inline-flex;
  gap: 7px;
  align-items: center;
  padding: 7px 11px;
  text-align: left;
  border-radius: 8px;
  background: #fff;
}

.settings-card strong {
  grid-area: title;
  color: var(--text);
}

.settings-card small {
  display: none;
}

.settings-card.active {
  border-color: #93c5fd;
  background: #f8fbff;
  box-shadow: 0 8px 24px rgba(37, 99, 235, 0.08);
}

.settings-card.disabled {
  opacity: 0.55;
  cursor: not-allowed;
}

.settings-icon {
  width: 25px;
  height: 25px;
  display: grid;
  place-items: center;
  border-radius: 8px;
  background: #e0f2fe;
  color: #0369a1;
  font-weight: 800;
  font-size: 9px;
}

.settings-detail {
  width: 100%;
  max-width: none;
  min-height: calc(100dvh - 150px);
}
.calendar-list { display: grid; gap: 8px; margin: 10px 0 14px; }
.calendar-row { display: grid; grid-template-columns: minmax(130px, .7fr) minmax(220px, 1.3fr) auto; gap: 8px; align-items: center; }
.calendar-disabled { opacity: .58; }

.settings-head {
  display: flex;
  justify-content: space-between;
  gap: 12px;
  align-items: flex-start;
}

.settings-head h3 {
  margin-bottom: 3px;
}

.settings-head p {
  margin-bottom: 0;
}

.status-badge {
  display: inline-flex;
  align-items: center;
  min-height: 26px;
  padding: 4px 10px;
  border-radius: 999px;
  font-size: 12px;
  font-weight: 700;
  white-space: nowrap;
}

.status-muted {
  background: #f1f5f9;
  color: #475569;
}

.status-warning {
  background: #fef3c7;
  color: #92400e;
}

.status-error {
  background: #fee2e2;
  color: #991b1b;
}

.status-ok {
  background: #dcfce7;
  color: #166534;
}

.toggle-row {
  grid-template-columns: 1fr 160px;
  align-items: center;
  gap: 12px;
}

.button-row {
  display: flex;
  gap: 10px;
  flex-wrap: wrap;
}

.settings-block {
  display: grid;
  gap: 12px;
  padding: 14px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #f8fafc;
}

.settings-block summary {
  cursor: pointer;
  font-weight: 800;
}

.settings-block h4 {
  margin: 0;
  font-size: 14px;
}

.number-list-head {
  display: flex;
  justify-content: space-between;
  gap: 10px;
  align-items: center;
}
.catalog-summary{display:flex;justify-content:space-between;gap:8px;align-items:center;margin:8px 0}
.catalog-products-list,.catalog-orders-list{display:grid;gap:6px;max-height:560px;overflow:auto}
.catalog-products-list article,.catalog-orders-list article{display:flex;align-items:center;justify-content:space-between;gap:8px;padding:7px;border:1px solid var(--line);border-radius:7px;background:#fff}
.catalog-products-list article>div,.catalog-orders-list article>div{display:grid;gap:2px;min-width:0}
.catalog-products-list img{width:42px;height:42px;object-fit:cover;border-radius:6px;background:#eef2f7}
.catalog-products-list small,.catalog-orders-list small,.catalog-orders-list span{font-size:10px;color:var(--muted)}
.catalog-products-list .catalog-product-config-card{display:block;padding:10px}
.catalog-product-head{display:grid;grid-template-columns:42px minmax(0,1fr) auto;align-items:center;gap:9px}
.catalog-product-head>div{display:grid;gap:3px;min-width:0}
.catalog-action-badge{width:max-content;padding:2px 7px;border-radius:999px;background:#eaf1ff;color:#235dc7;font-size:10px;font-weight:700}
.catalog-product-config-card details{margin-top:9px;border-top:1px solid var(--line);padding-top:8px}
.catalog-product-config-card summary{cursor:pointer;color:var(--primary);font-weight:700;font-size:12px}
.catalog-product-config-card details>label,.catalog-product-config-card details>div{display:grid;gap:4px;margin-top:8px;font-size:11px}
.catalog-product-config-card select,.catalog-product-config-card textarea{width:100%}
.catalog-product-config-card [data-save-product-behavior]{margin-top:10px}
.orders-workspace{display:grid;grid-template-columns:minmax(0,1.5fr) minmax(320px,.85fr);gap:14px;padding:14px;min-height:0;overflow:hidden}
.orders-workspace>section{display:grid;grid-template-rows:auto minmax(0,1fr);gap:12px;min-height:0}
.orders-metrics{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:10px}
.orders-metrics article{display:grid;gap:5px;padding:14px;border:1px solid var(--line);border-radius:10px;background:#fff}
.orders-metrics span{font-size:11px;color:var(--muted)}.orders-metrics strong{font-size:20px}
.orders-list{display:grid;align-content:start;gap:7px;overflow:auto}
.orders-filters{display:grid;grid-template-columns:minmax(240px,1fr) repeat(5,auto);gap:8px;margin-bottom:12px}.orders-filters input,.orders-filters select{min-width:0}
.order-row{display:grid;grid-template-columns:minmax(0,1fr) auto auto auto;align-items:center;gap:12px;padding:12px;text-align:left;border:1px solid var(--line);border-radius:9px;background:#fff;color:inherit}
.order-row.active{border-color:var(--primary);background:#f3f7ff}.order-row>div{display:grid;gap:4px}.order-row small{color:var(--muted)}
.order-state{padding:4px 8px;border-radius:999px;background:#eef2f7;font-size:10px;font-weight:700}.order-state.completed,.order-state.paid{background:#dcfce7;color:#166534}.order-state.cancelled{background:#fee2e2;color:#991b1b}.order-state.pending_payment,.order-state.awaiting_confirmation{background:#fef3c7;color:#92400e}
.order-detail{display:grid;align-content:start;gap:14px;padding:16px;border:1px solid var(--line);border-radius:11px;background:#fff;overflow:auto}.order-detail header{display:flex;justify-content:space-between;gap:12px}.order-detail header>div{display:grid;gap:4px}.order-products{display:grid;gap:7px}.order-products article{display:flex;justify-content:space-between;padding:9px;background:#f7f9fc;border-radius:7px}.order-detail form{display:grid;gap:10px}.order-detail label{display:grid;gap:5px}.orders-empty{display:grid;place-content:center;gap:5px;min-height:180px;text-align:center;color:var(--muted)}
@media(max-width:900px){.orders-filters{grid-template-columns:1fr 1fr}.orders-filters input:first-child{grid-column:1/-1}.orders-workspace{grid-template-columns:1fr;overflow:auto}.orders-metrics{grid-template-columns:repeat(2,1fr)}.order-row{grid-template-columns:1fr auto}.order-row>b,.order-row>small{display:none}}

.number-list {
  display: grid;
  gap: 8px;
}

.number-row {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  gap: 8px;
}

.webhook-box {
  display: grid;
  gap: 6px;
  padding: 10px;
  border: 1px dashed #bfdbfe;
  border-radius: 8px;
  background: #fff;
}

.webhook-box code {
  overflow-wrap: anywhere;
  color: #1d4ed8;
  font-size: 12px;
}

.module-picker {
  display: grid;
  gap: 10px;
  margin: 0;
  padding: 12px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #f8fafc;
}

.module-picker legend {
  padding: 0 4px;
  font-weight: 700;
  font-size: 13px;
}

.module-picker-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 8px;
}

.module-check {
  display: flex;
  grid-template-columns: auto 1fr;
  flex-direction: row;
  gap: 8px;
  align-items: center;
  padding: 8px;
  border: 1px solid var(--line);
  border-radius: 7px;
  background: #fff;
  font-size: 13px;
}

.module-check input {
  width: auto;
}

.module-access-grid {
  display: grid;
  gap: 8px;
}

.module-access-row {
  display: grid;
  grid-template-columns: minmax(0, 1fr) 140px;
  gap: 8px;
  align-items: center;
  padding: 8px;
  border: 1px solid var(--line);
  border-radius: 7px;
  background: #fff;
  font-size: 13px;
}

.module-access-row.disabled {
  background: #f1f5f9;
}

.bot-list {
  display: grid;
  gap: 10px;
}

.bot-item {
  display: grid;
  grid-template-columns: 1fr auto auto auto;
  gap: 12px;
  align-items: center;
  padding: 12px;
  border: 1px solid var(--line);
  border-radius: 6px;
  background: #fff;
}

.bot-item strong {
  display: block;
}

.usage-shell { padding: 16px; overflow: auto; }
.usage-cost-form { display: grid; grid-template-columns: minmax(260px, 1fr) minmax(180px, 260px) auto; gap: 16px; align-items: end; margin-bottom: 14px; }
.usage-cost-form h3, .usage-cost-form p { margin: 0 0 5px; }
.usage-list { display: grid; gap: 12px; }
.usage-card { display: grid; gap: 14px; padding: 16px; border: 1px solid var(--line); border-radius: 10px; background: #fff; }
.usage-card-head { display: flex; justify-content: space-between; gap: 12px; align-items: start; }
.usage-card-head small { display: block; margin-top: 4px; color: var(--muted); }
.usage-badge { padding: 5px 9px; border-radius: 999px; color: #166534; background: #dcfce7; font-size: 11px; font-weight: 750; }
.usage-badge.warning { color: #92400e; background: #fef3c7; }
.usage-badge.limit, .usage-badge.blocked { color: #991b1b; background: #fee2e2; }
.usage-badge.disabled { color: #475569; background: #e2e8f0; }
.usage-progress { height: 9px; overflow: hidden; border-radius: 999px; background: #e2e8f0; }
.usage-progress span { display: block; height: 100%; border-radius: inherit; background: #2563eb; }
.usage-progress.warning span { background: #f59e0b; }
.usage-progress.limit span, .usage-progress.blocked span { background: #dc2626; }
.usage-metrics { display: grid; grid-template-columns: repeat(7, minmax(110px, 1fr)); gap: 8px; }
.usage-metrics div { padding: 10px; border-radius: 8px; background: #f8fafc; }
.usage-metrics span { display: block; color: var(--muted); font-size: 11px; }
.usage-metrics strong { display: block; margin-top: 3px; font-size: 14px; }
.usage-policy { display: grid; grid-template-columns: repeat(3, minmax(150px, 1fr)) auto; gap: 10px; align-items: end; }
@media (max-width: 1100px) { .usage-metrics { grid-template-columns: repeat(3, 1fr); } .usage-cost-form, .usage-policy { grid-template-columns: 1fr 1fr; } }

.inbox-toolbar { grid-template-columns: minmax(160px, 240px) auto auto; }
.inbox-layout { display: grid; grid-template-columns: clamp(260px, 25vw, 340px) minmax(0, 1fr); height: calc(100dvh - 66px); min-height: 0; overflow: hidden; }
.conversation-panel { overflow: hidden; background: #fff; border-right: 1px solid var(--line); }
.inbox-search { display: grid; grid-template-columns: 1fr 130px; gap: 7px; padding: 12px; border-bottom: 1px solid var(--line); }
.conversation-list { height: calc(100% - 61px); overflow-y: auto; }
.conversation-item { width: 100%; display: grid; grid-template-columns: 40px minmax(0, 1fr) auto; gap: 10px; align-items: center; padding: 12px; border: 0; border-bottom: 1px solid #eef2f6; border-radius: 0; text-align: left; }
.conversation-item:hover, .conversation-item.active { background: #eff6ff; }
.avatar { width: 38px; height: 38px; display: grid; place-items: center; border-radius: 50%; color: #166534; background: #dcfce7; font-weight: 800; }
.conversation-copy { min-width: 0; display: grid; gap: 4px; }
.conversation-copy small { overflow: hidden; color: var(--muted); text-overflow: ellipsis; white-space: nowrap; }
.conversation-copy em { color: #2563eb; font-size: 10px; font-style: normal; }
.conversation-meta { display: grid; justify-items: end; gap: 6px; color: var(--muted); font-size: 10px; }
.conversation-meta b { min-width: 20px; padding: 3px 6px; border-radius: 10px; color: #fff; background: #16a34a; text-align: center; }
.chat-panel { min-width: 0; min-height: 0; display: grid; grid-template-rows: auto minmax(0, 1fr) auto auto; overflow: hidden; background: #efeae2; }
.chat-header { min-height: 60px; display: flex; justify-content: space-between; gap: 14px; align-items: center; padding: 10px 18px; background: #fff; border-bottom: 1px solid var(--line); }
.chat-contact { display: grid; gap: 3px; }
.chat-title-row { display: flex; align-items: center; gap: 8px; min-width: 0; }
.chat-back { display: none; }
.conversation-controls { display: flex; gap: 8px; align-items: end; }
.conversation-controls label { min-width: 110px; }
.conversation-controls select { padding: 5px 7px; }
.messages-list { min-height: 0; overscroll-behavior: contain; overflow-y: auto; display: flex; flex-direction: column; gap: 8px; padding: 22px; }
.message-bubble { align-self: flex-start; max-width: min(70%, 620px); padding: 9px 11px 6px; border-radius: 8px; background: #fff; box-shadow: 0 1px 2px rgba(16,24,40,.12); }
.message-bubble.outbound { align-self: flex-end; background: #d9fdd3; }
.message-bubble.internal { align-self: center; max-width: min(78%, 680px); border: 1px solid #f2c94c; background: #fff4c2; }
.message-bubble.internal::before { content: "Nota interna"; display: block; margin-bottom: 5px; color: #8a5b00; font-size: 10px; font-weight: 800; text-transform: uppercase; }
.message-bubble p { margin: 0 0 4px; white-space: pre-wrap; overflow-wrap: anywhere; }
.message-bubble small { display: block; color: var(--muted); font-size: 10px; text-align: right; }
.reply-form { position: relative; display: grid; grid-template-columns: auto minmax(0, 1fr) auto; gap: 8px; padding: 10px 12px; background: #f8fafc; border-top: 1px solid var(--line); }
.reply-form textarea { resize: none; }
.composer-tools { position: relative; align-self: stretch; }
.composer-tools summary { width: 42px; height: 100%; min-height: 46px; display: grid; place-items: center; border: 1px solid var(--line); border-radius: 7px; color: #1d4ed8; background: #eef4ff; cursor: pointer; font-size: 24px; list-style: none; }
.composer-tools summary::-webkit-details-marker { display: none; }
.composer-tools-menu { position: absolute; z-index: 20; bottom: calc(100% + 8px); left: 0; width: 230px; display: grid; gap: 7px; padding: 10px; border: 1px solid var(--line); border-radius: 9px; background: #fff; box-shadow: 0 14px 36px rgba(16,24,40,.2); }
.composer-tools-menu button, .composer-tools-menu select { width: 100%; text-align: left; }
.note-button.active { color: #7c5200; border-color: #eab308; background: #fef3c7; }
.media-slot { min-width: 220px; color: var(--muted); }
.chat-image, .chat-video { display: block; max-width: min(360px, 100%); max-height: 360px; border-radius: 7px; object-fit: contain; }
.media-slot audio { width: min(320px, 100%); }
.document-link { display: block; padding: 12px; border-radius: 7px; color: #1d4ed8; background: rgba(255,255,255,.65); text-decoration: none; font-weight: 700; }
.location-message { display: grid; gap: 5px; min-width: 230px; }
.location-message > strong { color: #166534; }
.location-message > span { overflow-wrap: anywhere; }
.location-message > small { text-align: left; }
.quick-replies-dialog { width: min(760px, calc(100% - 32px)); max-height: 86vh; padding: 0; border: 0; border-radius: 10px; box-shadow: 0 24px 80px rgba(16,24,40,.3); }
.quick-replies-dialog::backdrop { background: rgba(16,24,40,.55); }
.dialog-panel { display: grid; gap: 14px; padding: 20px; }
.dialog-panel h3, .dialog-panel p { margin-bottom: 3px; }
.quick-replies-editor { max-height: 58vh; display: grid; gap: 10px; overflow-y: auto; }
.quick-reply-editor-row { display: grid; grid-template-columns: 150px minmax(0, 1fr) auto; gap: 8px; align-items: end; padding: 10px; border: 1px solid var(--line); border-radius: 8px; background: #f8fafc; }
.contact-form-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 10px; }
.full-field { grid-column: 1 / -1; }
.human-takeover-field { display: flex; grid-template-columns: auto 1fr; flex-direction: row; align-items: center; gap: 9px; padding: 11px; border: 1px solid #f2c94c; border-radius: 8px; background: #fffbeb; }
.human-takeover-field input { width: auto; }
.contact-activity-list { max-height: 180px; display: grid; overflow-y: auto; border: 1px solid var(--line); border-radius: 8px; }
.contact-activity-item { display: grid; grid-template-columns: 140px 1fr auto; gap: 8px; padding: 9px; border-bottom: 1px solid var(--line); font-size: 12px; }
.contact-activity-item:last-child { border-bottom: 0; }
.contact-activity-item time { color: var(--muted); }
.template-preview { min-height: 90px; padding: 14px; border: 1px solid var(--line); border-radius: 8px; background: #f8fafc; white-space: pre-wrap; }
.template-variables { display: grid; grid-template-columns: 1fr 1fr; gap: 9px; }
.inbox-status { min-height: 22px; margin: 0; padding: 0 12px 6px; background: #f8fafc; }
.inbox-empty { padding: 18px; }
.crm-topbar { gap: 14px; }
.crm-toolbar { display: flex; flex-wrap: wrap; justify-content: flex-end; }
.crm-toolbar select, .crm-toolbar input { width: auto; min-width: 145px; }
.crm-toolbar #crmSearch { min-width: 230px; flex: 1 1 230px; }
.crm-filters-menu { position: relative; }
.crm-filters-menu > summary { min-height: 38px; display: inline-flex; align-items: center; padding: 8px 12px; list-style: none; cursor: pointer; }
.crm-filters-menu > summary::-webkit-details-marker { display: none; }
.crm-filters-menu > summary::after { content: "▾"; margin-left: 7px; font-size: 10px; }
.crm-filters-menu[open] > summary { border-color: #93c5fd; color: #1d4ed8; background: #eff6ff; }
.crm-filters-popover { position: absolute; z-index: 45; top: calc(100% + 7px); right: 0; width: min(520px, calc(100vw - 32px)); display: grid; grid-template-columns: 1fr 1fr; gap: 8px; padding: 12px; border: 1px solid var(--line); border-radius: 10px; background: #fff; box-shadow: 0 16px 35px rgba(15,23,42,.18); }
.crm-filters-popover select, .crm-filters-popover button { width: 100%; min-width: 0; }
.crm-shell { position: relative; min-height: 0; height: calc(100dvh - 66px); overflow: hidden; background: #f8fafc; }
.crm-board { height: calc(100% - 48px); display: flex; gap: 10px; padding: 12px; overflow: auto; align-items: stretch; }
.crm-pagination { height: 48px; display: flex; align-items: center; justify-content: center; gap: 12px; border-top: 1px solid var(--line); background: #fff; font-size: 12px; }
.crm-column { flex: 0 0 clamp(235px, 22vw, 300px); display: flex; flex-direction: column; min-height: 100%; border: 1px solid var(--line); border-radius: 12px; background: #f1f5f9; overflow: hidden; }
.crm-column-head { display: flex; align-items: center; justify-content: space-between; gap: 8px; padding: 10px 12px; border-top: 4px solid var(--stage-color, #cbd5e1); background: #fff; }
.crm-column-head h3 { margin: 0; font-size: 14px; }
.crm-column-count { min-width: 24px; padding: 2px 7px; border-radius: 999px; background: #e2e8f0; text-align: center; font-size: 12px; }
.crm-column-body { flex: 1; min-height: 100px; padding: 8px; overflow-y: auto; }
.crm-column-body.drag-over { background: #dbeafe; }
.crm-card { margin-bottom: 8px; padding: 11px; border: 1px solid #d8e0ea; border-radius: 10px; background: #fff; box-shadow: 0 1px 2px rgba(15,23,42,.05); cursor: pointer; }
.crm-card:hover, .crm-card.selected { border-color: #60a5fa; box-shadow: 0 3px 12px rgba(37,99,235,.12); }
.crm-card-title { margin: 0 0 7px; font-size: 13px; line-height: 1.35; }
.crm-status-pill { float: right; margin-left: 6px; padding: 2px 6px; border-radius: 999px; font-size: 9px; text-transform: uppercase; }
.crm-status-pill.won { color: #166534; background: #dcfce7; }
.crm-status-pill.lost { color: #991b1b; background: #fee2e2; }
.crm-status-pill.incomplete { color: #92400e; background: #fef3c7; }
.crm-status-pill.ready { color:#1d4ed8;background:#dbeafe}.crm-status-pill.complete{color:#166534;background:#dcfce7}.crm-status-pill.contacted{color:#5b21b6;background:#ede9fe}.crm-status-pill.quoted{color:#075985;background:#e0f2fe}.crm-status-pill.payment{color:#9a3412;background:#ffedd5}
.crm-card-contact { display: flex; align-items: center; gap: 6px; color: #475569; font-size: 12px; }
.crm-card-summary{margin:6px 0 0;color:#1e40af;font-size:10px;line-height:1.3;font-weight:600}
.crm-card-meta { display: flex; justify-content: space-between; gap: 8px; margin-top: 9px; color: #64748b; font-size: 11px; }
.crm-card-created { display: block; margin-top: 5px; color: #94a3b8; font-size: 10px; line-height: 1.25; }
.crm-card-tags { display: flex; gap: 4px; flex-wrap: wrap; margin-top: 7px; }
.crm-tag { padding: 2px 6px; border-radius: 999px; background: #eff6ff; color: #1d4ed8; font-size: 10px; }
.crm-card-alert { color: #b45309; font-weight: 700; }
.crm-alerts-summary { display: grid; grid-template-columns: repeat(4,minmax(110px,1fr)); gap: 7px; min-width: 0; padding: 8px 10px 0; }
.crm-alerts-summary > div { display: flex; align-items: baseline; gap: 6px; padding: 7px 10px; border: 1px solid #e2e8f0; border-radius: 9px; background: #fff; }
.crm-alerts-summary strong { color: #1d4ed8; font-size: 17px; }.crm-alerts-summary span { color: #64748b; font-size: 11px; }
.crm-alert-center { position: relative; min-width: 0; border: 1px solid #bfdbfe; border-radius: 9px; background: #eff6ff; }
.crm-alert-center > summary { display: flex; align-items: baseline; gap: 6px; padding: 7px 10px; list-style: none; cursor: pointer; }
.crm-alert-center > summary::-webkit-details-marker { display: none; }
.crm-alert-center > summary small { margin-left: auto; color: #1d4ed8; font-size: 10px; }
.crm-alert-center[disabled] > summary { cursor: default; }
.crm-alert-list { position: absolute; z-index: 30; top: calc(100% + 6px); right: 0; width: min(390px, calc(100vw - 20px)); max-height: 310px; padding: 6px; overflow-y: auto; border: 1px solid #bfdbfe; border-radius: 10px; background: #fff; box-shadow: 0 14px 30px rgba(15,23,42,.18); }
.crm-alert-list button { display: flex; align-items: center; justify-content: space-between; gap: 8px; width: 100%; min-width: 0; padding: 8px; border: 0; border-bottom: 1px solid #eef2f7; background: #fff; text-align: left; }
.crm-alert-list button:last-child { border-bottom: 0; }.crm-alert-list button:hover { background: #f8fafc; }
.crm-alert-list button span { min-width: 0; }.crm-alert-list b,.crm-alert-list small { display: block; overflow-wrap: anywhere; }.crm-alert-list b { color: #1e293b; font-size: 11px; }.crm-alert-list small { margin-top: 2px; color: #64748b; font-size: 9px; }.crm-alert-list i { color: #1d4ed8; font-size: 10px; font-style: normal; }
.crm-card-score-row { display: flex; justify-content: flex-end; margin-bottom: 4px; }
.crm-score { padding: 3px 7px; border-radius: 999px; font-size: 10px; font-weight: 800; }
.crm-score.hot { color: #b42318; background: #fee4e2; }
.crm-score.warm { color: #a15c00; background: #fff1cc; }
.crm-score.cold { color: #175cd3; background: #eaf2ff; }
.crm-next-action { margin: 7px 0 0; padding: 6px 7px; border-radius: 7px; color: #334155; background: #f8fafc; font-size: 11px; font-weight: 650; }
.crm-intelligence-panel { margin-bottom: 10px; padding: 11px; border: 1px solid #c7d7fe; border-radius: 11px; background: linear-gradient(135deg,#f5f8ff,#fff); }
.crm-intelligence-head { display: flex; align-items: center; justify-content: space-between; gap: 10px; }
.crm-intelligence-head small, .crm-intelligence-action small { display: block; margin-bottom: 2px; color: #64748b; font-size: 10px; text-transform: uppercase; letter-spacing: .04em; }
.crm-intelligence-head strong { color: #172554; font-size: 15px; }
.crm-ai-assistant { display: grid; gap: 7px; margin-bottom: 10px; padding: 10px; border: 1px solid #d8b4fe; border-radius: 10px; background: linear-gradient(135deg,#faf5ff,#fff); }
.crm-captured-data{display:grid;gap:9px;padding:11px;border:1px solid #bfdbfe;border-radius:10px;background:#f8fbff}.crm-captured-head{display:flex;align-items:center;justify-content:space-between;gap:8px}.crm-captured-head>div{display:grid;gap:2px}.crm-captured-head small{color:#64748b;font-size:10px}.crm-captured-data dl{display:grid;gap:0;margin:0}.crm-captured-data dl div{display:grid;grid-template-columns:minmax(90px,35%) 1fr;gap:8px;padding:7px 0;border-top:1px solid #e2e8f0}.crm-captured-data dt{color:#64748b;font-size:10px}.crm-captured-data dd{margin:0;font-size:12px;overflow-wrap:anywhere}@media(max-width:520px){.crm-captured-head{align-items:stretch;flex-direction:column}.crm-captured-data dl div{grid-template-columns:1fr;gap:2px}}
.crm-ai-decision{font-size:11px}.crm-ai-decision p{margin:6px 0;color:#475569}
.crm-ai-head { display: flex; align-items: center; justify-content: space-between; gap: 8px; }.crm-ai-head small { display: block; margin-top: 1px; color: #7e22ce; font-size: 9px; }
#crmAiAssistantResult { display: grid; gap: 7px; min-width: 0; }.crm-ai-block,.crm-ai-next,.crm-ai-message { padding: 7px 8px; border-radius: 7px; background: rgba(255,255,255,.8); }.crm-ai-block small,.crm-ai-next small,.crm-ai-message small { color: #7e22ce; font-size: 9px; font-weight: 700; text-transform: uppercase; }.crm-ai-block p,.crm-ai-message p { margin: 3px 0; color: #334155; font-size: 11px; line-height: 1.35; white-space: pre-wrap; overflow-wrap: anywhere; }.crm-ai-next b { display: block; margin-top: 3px; font-size: 11px; }.crm-ai-message > div { display: flex; flex-wrap: wrap; gap: 5px; margin-top: 6px; }.crm-ai-assistant details { font-size: 10px; }.crm-ai-assistant ul { margin: 5px 0 0; padding-left: 17px; }.crm-ai-assistant time { color: #94a3b8; font-size: 8px; }
.crm-temperature-dot { width: 13px; height: 13px; border-radius: 50%; box-shadow: 0 0 0 4px rgba(148,163,184,.18); }
.crm-temperature-dot.hot { background: #ef4444; }.crm-temperature-dot.warm { background: #f59e0b; }.crm-temperature-dot.cold { background: #3b82f6; }
.crm-intelligence-action { margin-top: 9px; padding-top: 8px; border-top: 1px solid #dbe5fb; }
.crm-intelligence-action button { float: right; margin-top: -4px; }
.crm-intelligence-panel details { margin-top: 8px; color: #64748b; font-size: 11px; }
.crm-intelligence-panel summary { cursor: pointer; }.crm-intelligence-panel ul { margin: 6px 0 0; padding-left: 18px; }
.brand-settings-grid { display: grid; grid-template-columns: minmax(0,1fr) 280px; gap: 16px; align-items: start; }
.brand-fields { display: grid; gap: 9px; }
.brand-preview { position: sticky; top: 10px; min-height: 360px; padding: 18px; overflow: hidden; border: 1px solid #dbe2ea; border-radius: 12px; background: #fff; box-shadow: 0 8px 24px rgba(15,23,42,.08); }
.brand-preview-bar { height: 7px; margin: -18px -18px 18px; }
.brand-preview-head { display: flex; align-items: center; gap: 10px; }.brand-preview-head img,.brand-preview-logo { width: 52px; height: 52px; object-fit: contain; border: 1px solid #e2e8f0; border-radius: 8px; }
.brand-preview-logo { display: grid; place-items: center; color: #94a3b8; font-size: 10px; }.brand-preview-head small { display: block; color: #64748b; font-size: 10px; }.brand-preview h4 { margin: 35px 0 10px; font-size: 18px; }.brand-preview p,.brand-preview footer { color: #64748b; font-size: 10px; }
.brand-preview-lines { display: grid; gap: 9px; margin: 28px 0 70px; }.brand-preview-lines span { height: 8px; border-radius: 4px; background: #eef2f7; }.brand-preview-lines span:nth-child(2) { width: 78%; }
.quote-dialog { width: min(1180px,96vw); max-width: none; max-height: 94dvh; padding: 0; border: 0; border-radius: 14px; }.quote-dialog-panel { width: 100%; max-height: 94dvh; overflow: auto; }.quote-workspace { display: grid; grid-template-columns: minmax(340px,.8fr) minmax(430px,1.2fr); gap: 14px; }.quote-editor { display: grid; gap: 8px; align-content: start; }
.quote-item-row { display: grid; grid-template-columns: minmax(130px,1fr) 70px 110px 32px; gap: 5px; margin-bottom: 5px; }.quote-item-row input { min-width: 0; }.quote-preview { padding: 12px; overflow: auto; border-radius: 10px; background: #e9eef5; }.quote-document { min-height: 600px; padding: 25px; border-top: 6px solid var(--quote-primary); background: white; color: var(--quote-secondary); box-shadow: 0 4px 16px rgba(15,23,42,.1); font-size: 11px; }
.quote-document header { display: flex; align-items: center; gap: 10px; padding-bottom: 12px; border-bottom: 1px solid #e2e8f0; }.quote-document header img { width: 55px; height: 45px; object-fit: contain; }.quote-document header div { flex: 1; }.quote-document header h2,.quote-document header p { margin: 2px 0; }.quote-document header>strong { text-align: right; color: var(--quote-primary); }.quote-document header small { font-size: 9px; }.quote-client { display: flex; justify-content: space-between; margin: 16px 0; padding: 10px; background: #f8fafc; }.quote-client div { display: grid; gap: 2px; }.quote-client small { color: #64748b; }
.quote-document table { width: 100%; margin-top: 15px; border-collapse: collapse; }.quote-document th { padding: 7px; color: white; background: var(--quote-secondary); text-align: left; }.quote-document td { padding: 7px; border-bottom: 1px solid #e2e8f0; }.quote-document th:not(:first-child),.quote-document td:not(:first-child) { text-align: right; }.quote-totals { display: grid; gap: 4px; width: 48%; margin: 14px 0 18px auto; }.quote-totals span,.quote-totals strong { display: flex; justify-content: space-between; }.quote-totals strong { padding-top: 5px; border-top: 2px solid var(--quote-primary); }.quote-notes { margin-top: 10px; padding: 8px; background: #f8fafc; }.quote-document>footer { margin-top: 20px; padding-top: 8px; border-top: 1px solid #e2e8f0; color: #64748b; font-size: 9px; }
.crm-empty-column { padding: 18px 8px; color: #94a3b8; text-align: center; font-size: 12px; border: 1px dashed #cbd5e1; border-radius: 9px; }
.crm-drawer { position: absolute; z-index: 12; inset: 0 0 0 auto; width: min(390px, 100%); padding: 16px; overflow-y: auto; border-left: 1px solid var(--line); background: #fff; box-shadow: -12px 0 28px rgba(15,23,42,.14); }
.crm-drawer h3 { margin: 0; }
.crm-drawer-tabs { display: grid; grid-template-columns: repeat(5, 1fr); gap: 3px; margin-top: 12px; padding: 3px; border-radius: 9px; background: #f1f5f9; }
.crm-documents-list { display: grid; gap: 7px; min-width: 0; margin-top: 10px; overflow: visible; }
.crm-document-item { display: grid; grid-template-columns: minmax(0,1fr) auto; gap: 5px 8px; min-width: 0; padding: 9px; border: 1px solid #dbe2ea; border-radius: 9px; background: #fff; }
.crm-document-item > div:first-child { min-width: 0; overflow-wrap: anywhere; }
.crm-document-item small { display: block; margin-top: 3px; color: #64748b; font-size: 10px; }
.crm-document-actions { grid-column: 1/-1; display: flex; flex-wrap: wrap; gap: 4px; min-width: 0; }
.crm-document-actions button { flex: 0 1 auto; min-width: 0; padding: 6px 9px; font-size: 11px; white-space: nowrap; }
.crm-document-item.archived { opacity: .72; background: #f8fafc; }.documents-archive-toggle { display: flex; align-items: center; gap: 6px; margin-top: 8px; color: #64748b; font-size: 11px; }.documents-archive-toggle input { width: auto; }
.quote-lifecycle { display: inline-flex; margin-top: 5px; padding: 2px 6px; border-radius: 999px; background: #e2e8f0; color: #334155; font-size: 9px; font-weight: 800; }.quote-lifecycle.expired { background: #fee2e2; color: #b42318; }.quote-lifecycle.accepted { background: #dcfce7; color: #15803d; }.quote-lifecycle.changes_requested,.quote-lifecycle.advisor_requested { background: #fef3c7; color: #a16207; }.quote-next-action { color: #1d4ed8 !important; font-weight: 650; }
.crm-drawer-tabs button { padding: 7px 5px; border: 0; background: transparent; color: #64748b; font-size: 12px; }
.crm-drawer-tabs button.active { background: #fff; color: #1d4ed8; box-shadow: 0 1px 4px rgba(15,23,42,.12); }
.crm-opportunity-form { display: grid; gap: 11px; margin-top: 12px; }
.crm-opportunity-form label, #newOpportunityForm label, #crmSettingsForm label { display: grid; gap: 5px; font-size: 12px; }
.crm-form-row { display: grid; grid-template-columns: 1fr 1fr; gap: 9px; }
.crm-contact-summary { padding: 11px; border-radius: 10px; background: #f8fafc; color: #475569; font-size: 12px; }
.crm-contact-summary:empty { display: none; }
.crm-drawer-actions { display: flex; gap: 7px; flex-wrap: wrap; }
.crm-closure-actions { display: flex; gap: 7px; flex-wrap: wrap; padding-top: 10px; border-top: 1px solid #e2e8f0; }
.success-button { color: #166534; border-color: #86efac; background: #dcfce7; }
.crm-closure-summary { display: grid; gap: 3px; padding: 10px; border-radius: 9px; background: #f8fafc; }
.crm-closure-summary span { color: #64748b; font-size: 11px; }
.crm-stages-editor { display: grid; gap: 7px; margin: 10px 0; }
.crm-stage-editor-row { display: grid; grid-template-columns: 44px minmax(120px, 1fr) 90px auto auto; gap: 7px; align-items: center; }
.crm-stage-editor-row input[type="color"] { width: 44px; padding: 3px; }
.lost-reason-row { display: grid; grid-template-columns: 1fr auto; gap: 7px; }
.crm-automation-settings { border: 1px solid #bfdbfe; border-radius: 9px; background: #f8fbff; }.crm-automation-settings > summary { padding: 9px 11px; color: #1d4ed8; font-size: 12px; font-weight: 750; cursor: pointer; }.crm-automation-settings > div { display: grid; gap: 8px; padding: 0 11px 11px; }.crm-automation-settings section { display: grid; gap: 7px; padding: 8px; border-radius: 7px; background: #fff; }.crm-automation-settings section > strong { font-size: 11px; }.crm-automation-settings .inline-check { display: flex !important; grid-template-columns: none !important; flex-direction: row; align-items: center; gap: 7px !important; }.crm-automation-settings .inline-check input { width: auto; }
.automation-time-row { display: grid; grid-template-columns: minmax(0,1fr) 72px; gap: 7px; align-items: end; }.automation-time-row > label:last-child { font-size: 9px !important; }.automation-time-row input[type="number"] { padding: 6px; }
.crm-status { position: fixed; right: 14px; bottom: 8px; z-index: 20; }
.crm-activity-panel { display: grid; gap: 16px; margin-top: 14px; }
.crm-activity-panel h4 { margin: 0 0 8px; }
.crm-related-opportunity { width: 100%; display: flex; justify-content: space-between; gap: 8px; margin-bottom: 6px; padding: 9px 10px; border-color: #e2e8f0; background: #fff; text-align: left; }
.crm-related-opportunity span { color: #64748b; font-size: 11px; }
.crm-activity-message { margin-bottom: 7px; padding: 9px 10px; border-radius: 9px; background: #f8fafc; }
.crm-activity-message.out { background: #ecfdf3; }
.crm-activity-message span, .crm-activity-message small { color: #64748b; font-size: 10px; }
.crm-activity-message p { margin: 3px 0; font-size: 12px; white-space: pre-wrap; overflow-wrap: anywhere; }
.crm-timeline { display: grid; gap: 0; }
.crm-timeline-item { position: relative; display: grid; grid-template-columns: 14px minmax(0,1fr); gap: 8px; min-width: 0; padding: 0 0 13px; }
.crm-timeline-item::before { content: ""; position: absolute; top: 10px; bottom: -2px; left: 5px; width: 1px; background: #dbe2ea; }
.crm-timeline-item:last-child::before { display: none; }
.crm-timeline-item > i { position: relative; z-index: 1; width: 11px; height: 11px; margin-top: 3px; border: 2px solid #fff; border-radius: 50%; background: #3b82f6; box-shadow: 0 0 0 1px #93c5fd; }
.crm-timeline-item.success > i { background: #22c55e; box-shadow: 0 0 0 1px #86efac; }.crm-timeline-item.warning > i { background: #f59e0b; box-shadow: 0 0 0 1px #fcd34d; }.crm-timeline-item.danger > i { background: #ef4444; box-shadow: 0 0 0 1px #fca5a5; }.crm-timeline-item.quote > i { background: #8b5cf6; box-shadow: 0 0 0 1px #c4b5fd; }
.crm-timeline-item strong { display: block; color: #1e293b; font-size: 12px; }.crm-timeline-item p { margin: 2px 0; color: #475569; font-size: 10px; overflow-wrap: anywhere; }.crm-timeline-item small { color: #94a3b8; font-size: 9px; }
.crm-message-history { border-top: 1px solid #e2e8f0; padding-top: 9px; }.crm-message-history > summary { margin-bottom: 8px; color: #1d4ed8; font-size: 11px; font-weight: 700; cursor: pointer; }
.crm-tasks-panel { display: grid; gap: 14px; }
.crm-tasks-list { display: grid; gap: 8px; padding-bottom: 18px; }
.crm-task-item { display: grid; gap: 7px; padding: 11px; border: 1px solid var(--line); border-left: 4px solid #93c5fd; border-radius: 9px; background: #fff; }
.crm-task-item.overdue { border-left-color: #ef4444; background: #fff7f7; }
.crm-task-item.completed { opacity: .65; border-left-color: #94a3b8; }
.crm-task-head, .crm-task-meta, .crm-task-actions { display: flex; align-items: center; justify-content: space-between; gap: 7px; }
.crm-task-head strong { font-size: 13px; }
.crm-task-meta { justify-content: flex-start; flex-wrap: wrap; color: #64748b; font-size: 11px; }
.crm-task-priority-high { color: #b91c1c; font-weight: 700; }
.crm-lead-question-row { grid-template-columns: minmax(0, 1fr) 92px 34px; gap: 5px; padding: 6px; }
.crm-lead-question-row button { width: 34px; min-width: 34px; padding: 0; overflow: hidden; font-size: 0; }
.crm-lead-question-row button::after { content: "×"; font-size: 16px; }
#crmLeadOptionsPanel { gap: 9px; padding: 10px; }
#crmLeadOptionsPanel > h4 { margin: 0; }
#crmLeadOptionsPanel label { gap: 3px; }
#crmLeadOptionsPanel textarea { min-height: 48px; padding: 8px; }
#crmLeadOptionsPanel input, #crmLeadOptionsPanel select { min-height: 34px; padding: 7px 8px; }
.compact-config { border: 1px solid var(--line); border-radius: 8px; background: #fff; }
.compact-config summary { display: flex; align-items: center; justify-content: space-between; gap: 8px; padding: 8px 10px; cursor: pointer; font-size: 12px; font-weight: 700; }
.compact-config summary span { color: var(--muted); font-size: 10px; font-weight: 400; }
.compact-config-body { display: grid; grid-template-columns: minmax(0, 1fr) 92px; gap: 6px; padding: 0 8px 8px; }
.notify-config .compact-config-body { grid-template-columns: 1fr; }
.compact-config-body .hint { grid-column: 1 / -1; margin: 0; }

.pill {
  display: inline-flex;
  align-items: center;
  min-height: 24px;
  padding: 3px 8px;
  border-radius: 999px;
  background: var(--blue-2);
  color: #1d4ed8;
  font-size: 12px;
}

.module-line {
  display: flex;
  flex-wrap: wrap;
  gap: 5px;
  margin-top: 8px;
}

.mini-pill {
  display: inline-flex;
  align-items: center;
  min-height: 20px;
  padding: 2px 7px;
  border-radius: 999px;
  background: #ecfdf3;
  color: #067647;
  font-size: 11px;
}

.builder-layout {
  position: relative;
  height: calc(100vh - 66px);
  display: grid;
  grid-template-columns: minmax(520px, 1fr) minmax(350px, 390px);
}

.builder-layout.inspector-collapsed {
  grid-template-columns: minmax(0, 1fr) 0;
}

.canvas {
  position: relative;
  overflow: auto;
  min-width: 0;
  min-height: 100%;
  background-color: #f8fafc;
  background-image: radial-gradient(#cbd5e1 1px, transparent 1px);
  background-size: 22px 22px;
}

.edges {
  position: absolute;
  inset: 0;
  width: 2400px;
  height: 1600px;
  pointer-events: none;
  overflow: visible;
}

.edge-line {
  fill: none;
  stroke: #b3bfd0;
  stroke-width: 1.5;
  stroke-linecap: round;
  pointer-events: none;
}

.edge-line.selected {
  stroke: #2563eb;
  stroke-width: 2.5;
}

#edgeArrow path {
  fill: #94a3b8;
}

.edge-hit {
  fill: none;
  stroke: transparent;
  stroke-width: 16;
  pointer-events: stroke;
  cursor: pointer;
}

.edge-delete {
  pointer-events: all;
  cursor: pointer;
}

.edge-delete circle {
  fill: #fff;
  stroke: #dc2626;
  stroke-width: 1.5;
  filter: drop-shadow(0 2px 4px rgba(16, 24, 40, 0.16));
}

.edge-delete text {
  fill: #dc2626;
  font-size: 17px;
  font-weight: 700;
  text-anchor: middle;
  user-select: none;
}

.edge-line-draft {
  stroke: #2563eb;
  stroke-dasharray: 7 5;
}

.edge-label {
  paint-order: stroke;
  stroke: #f8fafc;
  stroke-width: 5px;
  fill: #475569;
  font-size: 12px;
  font-weight: 700;
}

.node {
  position: absolute;
  z-index: 1;
  width: 210px;
  min-height: 82px;
  background: #fff;
  border: 1px solid var(--line);
  border-radius: 10px;
  box-shadow: 0 5px 16px rgba(16, 24, 40, 0.07);
  cursor: grab;
  user-select: none;
}

.node-port {
  position: absolute;
  right: -9px;
  top: 50%;
  width: 16px;
  height: 16px;
  padding: 0;
  border-radius: 999px;
  transform: translateY(-50%);
  background: var(--blue);
  border: 3px solid #fff;
  box-shadow: 0 3px 10px rgba(37, 99, 235, 0.35);
  cursor: crosshair;
}

.node.selected {
  border-color: #60a5fa;
  box-shadow: 0 0 0 3px #dbeafe, 0 8px 20px rgba(37, 99, 235, 0.12);
}

.node-head {
  display: flex;
  justify-content: space-between;
  gap: 10px;
  padding: 8px 10px;
  border-bottom: 1px solid var(--line);
  font-weight: 700;
}

.node-body {
  display: grid;
  gap: 7px;
  padding: 9px 10px 10px;
  color: #344054;
  font-size: 12px;
}

.node-body p {
  min-height: 30px;
  margin: 0;
  overflow: hidden;
  color: #475467;
  line-height: 1.35;
}

.node-action {
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.node-id {
  color: #98a2b3;
  font-size: 11px;
  font-weight: 600;
}

.node-meta {
  color: #667085;
  font-size: 10px;
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: 0.02em;
}

.route-chip {
  display: inline-block;
  margin-top: 7px;
  margin-right: 4px;
  padding: 2px 7px;
  border-radius: 999px;
  background: #eef2ff;
  color: #3730a3;
  font-size: 11px;
}

.inspector {
  overflow-y: auto;
  overflow-x: hidden;
  padding: 8px 10px 14px;
  background: #fff;
  border-left: 1px solid var(--line);
  min-width: 0;
}

.inspector-collapsed .inspector {
  display: none;
}

#stepForm {
  display: grid;
  gap: 7px;
}

.action-panel {
  display: grid;
  gap: 7px;
  padding: 8px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #f8fafc;
}

.action-panel h4 {
  margin: 0;
}

.section-head {
  display: flex;
  justify-content: space-between;
  gap: 10px;
  align-items: center;
  margin-bottom: 6px;
}

.compact {
  min-height: 28px;
  padding: 5px 9px;
  font-size: 12px;
}

.options-list {
  display: grid;
  gap: 7px;
}

.option-row {
  display: grid;
  grid-template-columns: minmax(0, 1fr) 72px 86px;
  gap: 5px;
  padding: 7px;
  border: 1px solid var(--line);
  border-radius: 6px;
  background: #fff;
}

.option-row input[data-field="dest"],
.option-row input[data-field="id"] {
  grid-column: auto;
}

.option-row input[data-field="description"] {
  grid-column: 1 / 3;
}

.option-row.crm-lead-question-row { grid-template-columns: minmax(0, 1fr) 105px 34px; align-items: center; }
#stepForm, #stepForm input, #stepForm select, #stepForm textarea, #stepForm button { font-size: 12px; }
#stepForm > label { gap: 3px; }
.crm-create-on-entry { padding: 7px 8px; font-size: 11px; }

.hint {
  margin: 8px 0 0;
  color: var(--muted);
  font-size: 12px;
}

.advanced-field {
  display: none;
}

.side-tabs {
  position: sticky;
  top: 0;
  z-index: 3;
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 6px;
  padding-bottom: 8px;
  background: #fff;
}

.side-tab {
  min-height: 30px;
  padding: 6px 8px;
  font-size: 12px;
  background: #f8fafc;
}

.side-tab.active {
  color: #1d4ed8;
  border-color: #93c5fd;
  background: #eff6ff;
  font-weight: 700;
}

.side-panel h3 {
  margin: 2px 0 7px;
  font-size: 15px;
}

.shortcut-card {
  display: grid;
  gap: 8px;
  padding: 10px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #f8fafc;
}

.shortcut-list {
  margin-top: 12px;
  padding: 10px;
  border: 1px solid var(--line);
  border-radius: 8px;
}

.shortcut-item {
  display: flex;
  justify-content: space-between;
  gap: 8px;
  align-items: center;
  padding: 8px 0;
  border-bottom: 1px solid var(--line);
}

.shortcut-item:last-child {
  border-bottom: 0;
}

.shortcut-actions {
  display: flex;
  gap: 5px;
  flex-wrap: wrap;
  justify-content: flex-end;
}

@media (max-width: 1250px) {
  #builderView .topbar { flex-wrap: wrap; align-items: flex-start; }
  #builderView .toolbar { width: 100%; grid-template-columns: minmax(150px, 1fr) 100px repeat(4, auto); }
  #builderView .builder-layout { height: calc(100dvh - 116px); }
}

@media (max-width: 900px) {
  .quote-workspace { grid-template-columns: 1fr; }.quote-preview { max-height: 55dvh; }
  .brand-settings-grid { grid-template-columns: 1fr; }
  .brand-preview { position: static; min-height: 280px; }
  .app-shell {
    grid-template-columns: 1fr;
    grid-template-rows: auto minmax(0, 1fr);
  }

  .sidebar {
    position: sticky;
    top: 0;
    z-index: 2;
    flex-direction: row;
    align-items: center;
    min-height: 64px;
    padding: 10px 12px;
  }
  .global-menu-toggle { top: 76px; left: 8px; }
  .sidebar-collapsed .global-menu-toggle { left: 8px; }
  .sidebar-session { display: flex; margin-top: 0; margin-left: auto; }
  .session-user { display: none; }

  nav {
    grid-auto-flow: column;
    overflow-x: auto;
  }

  .content-grid,
  .builder-layout,
  .settings-layout {
    grid-template-columns: 1fr;
  }

  .toolbar {
    grid-template-columns: 1fr 1fr;
  }

  .settings-layout {
    padding: 14px;
  }

  .toggle-row {
    grid-template-columns: 1fr;
  }

  .inspector {
    border-left: 0;
    border-top: 1px solid var(--line);
  }
  #builderView .builder-layout{grid-template-rows:minmax(180px,34dvh) minmax(0,1fr);height:calc(100dvh - 116px);overflow:hidden}
  #builderView .canvas{min-height:0}
  #builderView .inspector{width:100%;box-sizing:border-box;min-height:0}
  .workspace { height: calc(100dvh - 64px); }
  .inbox-layout { grid-template-columns: 1fr; height: calc(100dvh - 130px); overflow: hidden; }
  .conversation-panel { height: auto; border-right: 0; border-bottom: 0; }
  .chat-panel { display: none; min-height: 0; }
  .inbox-layout.conversation-open .conversation-panel { display: none; }
  .inbox-layout.conversation-open .chat-panel { display: grid; }
  .chat-back { display: inline-flex; }
  .chat-header { align-items: stretch; flex-direction: column; }
  .conversation-controls { width: 100%; }
  .conversation-controls label { flex: 1; min-width: 0; }
  .reply-form { grid-template-columns: auto minmax(0, 1fr) auto; }
  .quick-reply-editor-row { grid-template-columns: 1fr; }
  .crm-topbar { align-items: stretch; }
  .crm-toolbar { width: 100%; }
  .crm-toolbar #crmBotSelect { display: none; }
  .crm-shell { height: calc(100dvh - 137px); }
  .crm-board { scroll-snap-type: x proximity; }
  .crm-column { flex-basis: min(84vw, 290px); scroll-snap-align: start; }
  .crm-drawer { width: 100%; }
  .crm-form-row { grid-template-columns: 1fr; }
  .crm-stage-editor-row { grid-template-columns: 42px 1fr auto; }
  .crm-stage-editor-row .crm-stage-id { display: none; }
}

@media (max-width: 700px) {
  #builderView .topbar{padding:7px 9px 7px 48px;gap:6px}
  #builderView .topbar-title{display:none}
  #builderView .toolbar{display:flex;flex-wrap:wrap;gap:5px;width:100%}
  #builderView .toolbar #builderBotSelect{display:none}
  #builderView .toolbar #flowSelect{display:block;min-width:150px;max-width:100%}
  #builderView .builder-toolbar-group{flex-wrap:wrap;padding-right:0;border-right:0}
  #builderView .toolbar input{flex:1 1 100px;min-width:90px}
  #builderView .toolbar button{flex:0 0 auto;min-height:34px;padding:6px 9px}
  #builderView .builder-layout{height:calc(100dvh - 82px);grid-template-rows:minmax(120px,25dvh) minmax(0,1fr)}
  #builderView .inspector{padding:6px 8px 12px}
  #builderView .side-tabs{padding-bottom:5px}
}

.compact-actions { position: relative; flex-wrap: wrap; gap: 6px; }
.crm-action-menu { position: relative; }
.crm-action-menu > summary { list-style: none; cursor: pointer; border: 1px solid var(--line); border-radius: 7px; padding: 7px 10px; font-size: 12px; background: #fff; color: var(--text); }
.crm-action-menu > summary::-webkit-details-marker { display: none; }
.crm-action-menu > summary::after { content: " ▾"; color: var(--muted); }
.crm-action-menu[open] > summary { border-color: var(--primary); color: var(--primary); }
.crm-action-menu > div { position: absolute; z-index: 30; left: 0; top: calc(100% + 4px); min-width: 205px; padding: 6px; border: 1px solid var(--line); border-radius: 9px; background: #fff; box-shadow: 0 12px 28px #0f172a24; display: grid; gap: 2px; }
.crm-action-menu.align-right > div { left: auto; right: 0; }
.crm-document-actions .crm-action-menu > div { left: auto; right: 0; max-width: min(260px,calc(100vw - 28px)); }
.crm-action-menu > div button { border: 0; background: transparent; color: var(--text); padding: 8px 9px; text-align: left; border-radius: 6px; font-size: 12px; white-space: nowrap; }
.crm-action-menu > div button:hover { background: #eff6ff; color: var(--primary); }
.crm-action-menu > div hr { width: 100%; border: 0; border-top: 1px solid var(--line); margin: 3px 0; }
.crm-action-menu > div .danger-text { color: var(--danger); }
.payment-send-options { border: 1px solid var(--line); border-radius: 9px; padding: 10px; display: flex; gap: 18px; }
.catalog-checkout-fields{display:grid;gap:10px}.catalog-checkout-field{display:grid;grid-template-columns:minmax(160px,.65fr) minmax(260px,1.35fr) auto;gap:10px;align-items:end;padding:12px;border:1px solid var(--line);border-radius:10px;background:#fff}.catalog-checkout-field label{margin:0}.catalog-checkout-field button{margin-bottom:2px}@media(max-width:760px){.catalog-checkout-field{grid-template-columns:1fr}.catalog-checkout-field button{justify-self:start}}
#paymentDialog { width: min(520px,calc(100vw - 24px)); }
#paymentDialog .compact-dialog { width: 100%; }
#paymentDialog .section-head { align-items: flex-start; }
#paymentDialog .section-head > div { min-width: 0; }
#paymentDialog .button-row { justify-content: flex-start; }

@media (max-width: 560px) {
  .crm-document-item { grid-template-columns: minmax(0,1fr); padding: 8px; }
  .crm-document-item > b { justify-self: start; font-size: 13px; }
  .crm-document-actions { display: grid; grid-template-columns: repeat(4,minmax(0,1fr)); gap: 4px; }
  .crm-document-actions > button,.crm-action-menu > summary { width: 100%; padding: 7px 5px; text-align: center; font-size: 10px; }
  .crm-action-menu > div { position: fixed; z-index: 80; left: 12px !important; right: 12px !important; top: auto; bottom: 12px; min-width: 0; max-height: 70dvh; overflow: auto; }
  .payment-send-options { display: grid; gap: 8px; }
  #paymentDialog .dialog-panel { width: calc(100vw - 20px); max-height: calc(100dvh - 20px); padding: 14px; }
}

@media (max-width: 560px) {
  .brand { display: none; }
  .sidebar { gap: 6px; }
  .sidebar .ghost { padding: 7px; }
  nav { gap: 4px; }
  .nav-btn { padding: 7px 8px; font-size: 12px; white-space: nowrap; }
  .topbar { min-height: 56px; padding: 8px 10px; }
  .topbar h2 { font-size: 17px; margin-bottom: 1px; }
  .topbar p { display: none; }
  .inbox-toolbar { grid-template-columns: minmax(0, 1fr) auto; }
  #notificationToggleBtn { grid-column: 1 / -1; grid-row: 2; }
  .inbox-layout { height: calc(100dvh - 120px); }
  .chat-header { padding: 8px 10px; }
  .conversation-controls { display: grid; grid-template-columns: auto 1fr 1fr; }
  .conversation-controls button { align-self: end; }
  .reply-form { padding: 7px; }
  .reply-form textarea { min-height: 44px; }
  .composer-tools-menu { position: fixed; left: 8px; right: 8px; bottom: 68px; width: auto; }
  .messages-list { padding: 12px; }
  .message-bubble { max-width: 88%; }
  .contact-form-grid, .template-variables { grid-template-columns: 1fr; }
  .full-field { grid-column: auto; }
  .calendar-row { grid-template-columns: 1fr auto; }
  .calendar-row [data-calendar-field="calendarId"] { grid-column: 1 / -1; grid-row: 2; }
  .settings-layout { padding: 8px; }
  .settings-cards { flex-wrap: nowrap; overflow-x: auto; padding-bottom: 3px; }
  .settings-card { white-space: nowrap; }
  .crm-filters-popover { position: fixed; top: 112px; left: 8px; right: 8px; width: auto; grid-template-columns: 1fr; }
}
.ai-wizard{max-width:920px}.ai-progress{display:grid;gap:7px}.ai-progress>div{height:6px;background:#e8edf5;border-radius:9px;overflow:hidden}.ai-progress i{display:block;height:100%;background:#2563eb;transition:width .2s}.ai-step{display:grid;gap:16px;min-height:370px}.ai-step h4{font-size:20px;margin:0}.ai-template-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px}.ai-template{display:grid;gap:5px;text-align:left;padding:14px;border:1px solid #d9e0eb;background:#fff;border-radius:10px;color:#172033}.ai-template small{color:#667085}.ai-template.active{border-color:#2563eb;background:#eff6ff;box-shadow:0 0 0 1px #2563eb}.ai-wizard-actions{position:sticky;bottom:0;z-index:2;display:grid;grid-template-columns:auto 1fr auto;align-items:center;gap:12px;padding:12px 0;background:#fff;border-top:1px solid #e5e7eb}.ai-wizard-actions span{text-align:center}.ai-two-col{display:grid;grid-template-columns:1fr 1fr;gap:12px}.ai-toggle-grid,.compact-choice{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:8px}.ai-toggle{display:flex!important;flex-direction:row!important;align-items:center;gap:8px;border:1px solid #e0e5ee;border-radius:9px;padding:10px}.ai-toggle input,.compact-choice input{width:auto}.ai-import-row{display:grid;grid-template-columns:1fr auto;gap:8px}.ai-review-list{display:grid;gap:8px}.ai-review-list article{display:flex;justify-content:space-between;gap:8px;padding:10px;border:1px solid #e3e7ef;border-radius:8px}.ai-score{display:grid;grid-template-columns:auto 1fr auto;align-items:center;gap:12px;padding:14px;background:#f7f9fc;border-radius:10px}.ai-score strong{font-size:26px}.ai-test-chat{display:grid;gap:10px;border:1px solid #dfe4ec;border-radius:12px;padding:12px}.ai-msg{max-width:85%;padding:10px 12px;border-radius:10px;background:#f1f4f8;margin:7px 0}.ai-msg.user{margin-left:auto;background:#2563eb;color:#fff}.ai-msg.bot small{display:block;margin-top:8px;color:#667085}.ai-msg.error{color:#a11;background:#fff1f1}.ai-connection{margin-top:4px}.compact-choice{border:1px solid #e0e5ee;border-radius:9px;padding:10px}.compact-choice label{display:flex;flex-direction:row;align-items:center;gap:6px}
.mini-ai-question-card{display:grid;gap:10px;padding:12px;border:1px solid #dce3ee;border-radius:10px;background:#f8fafc}.mini-ai-question-card textarea{min-height:64px;resize:vertical}.mini-ai-question-card .section-head{margin:0}
.ai-import-options{display:grid;grid-template-columns:1fr 1fr;gap:12px}.ai-import-options>article{display:grid;align-content:start;gap:9px;padding:14px;border:1px solid #dce3ee;border-radius:11px;background:#f8fafc}.ai-import-options>article>small{min-height:32px;color:#64748b;line-height:1.4}.ai-import-options input[type=file]{padding:8px;border:1px dashed #94a3b8;background:#fff}.ai-document-guide{margin-top:2px;padding:9px;border-radius:8px;background:#fff}.ai-document-guide summary{font-weight:700;cursor:pointer}.ai-guide-grid{display:grid;grid-template-columns:1fr 1fr;gap:7px;margin-top:9px}.ai-guide-grid span{padding:8px;border-radius:7px;background:#eff6ff;color:#334155;font-size:11px;line-height:1.35}.ai-guide-grid b{display:block;color:#1d4ed8}.ai-document-guide p{margin:8px 0 0;color:#b45309;font-size:10px}.ai-sources{display:grid;gap:8px;padding-top:6px;border-top:1px solid #e2e8f0}.ai-sources .section-head h4{font-size:16px}.ai-source-card{border:1px solid #dce3ee;border-radius:10px;background:#fff;overflow:hidden}.ai-source-card>summary{display:grid;grid-template-columns:auto minmax(0,1fr) auto;align-items:center;gap:10px;padding:11px;cursor:pointer}.ai-source-card>summary>span:nth-child(2){display:grid;gap:2px}.ai-source-card>summary small{color:#64748b}.ai-source-card>summary>span:last-child{color:#2563eb;font-size:11px;font-weight:700}.ai-source-icon{display:grid;place-items:center;width:38px;height:38px;border-radius:9px;background:#dbeafe;color:#1d4ed8;font-size:9px;font-weight:800}.ai-source-card>div{display:grid;gap:10px;padding:0 11px 12px;border-top:1px solid #eef2f7}.ai-source-card label{display:grid;gap:5px;margin-top:10px}.ai-source-card textarea{font-family:inherit;line-height:1.45}
@media(max-width:760px){.ai-template-grid,.ai-two-col,.ai-toggle-grid,.ai-import-options,.ai-guide-grid{grid-template-columns:1fr}.ai-step{min-height:0}.ai-wizard-actions{grid-template-columns:auto auto}.ai-wizard-actions span{grid-column:1/-1;grid-row:1}.ai-score{grid-template-columns:1fr}.ai-import-row{grid-template-columns:1fr}.ai-import-row button{width:100%}}
.ai-module-shell{margin:0;width:100%;max-width:none;min-width:0;box-sizing:border-box;padding:18px 24px}.ai-module-shell .ai-step{width:100%;min-width:0}.ai-module-shell .ai-template-grid{grid-template-columns:repeat(auto-fit,minmax(240px,1fr))}@media(max-width:760px){.ai-module-shell{padding:14px 12px}.ai-module-shell .ai-template-grid{grid-template-columns:1fr}}
.ai-proposals{display:grid;grid-template-columns:repeat(auto-fit,minmax(280px,1fr));gap:12px}.ai-proposal{display:grid;gap:10px;align-content:start;padding:14px;border:1px solid #dce3ed;border-radius:10px;background:#fff}.ai-proposal>div:first-child{display:grid;gap:3px}.ai-proposal small{color:#667085;overflow-wrap:anywhere}.ai-proposal.ignored{opacity:.55;background:#f5f6f8}.ai-proposal textarea{resize:vertical}.ai-proposal .button-row{margin:0}@media(max-width:600px){.ai-proposals{grid-template-columns:1fr}}
.ai-structured-list{display:grid;gap:10px}.ai-structured-row{display:grid;grid-template-columns:minmax(150px,.8fr) minmax(220px,1.5fr) minmax(100px,.45fr);gap:8px;padding:10px;background:#f7f9fc;border-radius:8px}.ai-structured-row label{min-width:0}.ai-structured-row input,.ai-structured-row textarea{width:100%;box-sizing:border-box}@media(max-width:760px){.ai-structured-row{grid-template-columns:1fr}}
.ai-proposal-wide{grid-column:1/-1}.ai-catalog-groups{display:grid;grid-template-columns:1fr;gap:16px}.ai-catalog-group{display:grid;gap:10px}.ai-catalog-group h5{margin:0;padding:9px 12px;border-radius:8px;background:#eaf2ff;color:#174ea6;font-size:15px}.ai-product-editor{display:grid;grid-template-columns:1fr;gap:8px;padding:14px;border:1px solid #e1e6ee;border-radius:9px;background:#fbfcfe}.ai-product-main{display:grid;grid-template-columns:minmax(160px,.7fr) minmax(240px,1.4fr) minmax(110px,.45fr);gap:10px}.ai-product-editor label{min-width:0}.ai-product-editor input,.ai-product-editor textarea{width:100%;box-sizing:border-box}@media(max-width:760px){.ai-product-main{grid-template-columns:1fr}.ai-product-editor{padding:10px}}
.ai-catalog-toolbar,.ai-product-editor-head{display:flex;align-items:center;justify-content:space-between;gap:10px}.ai-catalog-toolbar{padding:8px 0}.ai-product-editor-head{padding-bottom:4px;border-bottom:1px solid #e7ebf1}.ai-product-editor-head .ghost{color:#b42318}@media(max-width:520px){.ai-catalog-toolbar{align-items:stretch;flex-direction:column}.ai-catalog-toolbar button{width:100%}}
.ai-reset{margin-top:18px;padding:12px;border-top:1px solid #e1e6ee}.ai-reset summary{cursor:pointer;color:#667085}.ai-reset-confirm{display:grid;gap:10px;margin-top:12px;padding:12px;border:1px solid #f1b5ae;border-radius:9px;background:#fff5f4}.ai-reset-confirm .button-row{margin:0}
.ai-wizard-nav{display:grid;grid-template-columns:repeat(6,minmax(110px,1fr));gap:7px;overflow-x:auto;padding-bottom:4px}.ai-wizard-nav button{display:flex;align-items:center;gap:7px;min-width:110px;padding:9px;border:1px solid #dce3ed;border-radius:9px;background:#fff;color:#475467;text-align:left}.ai-wizard-nav button span{display:grid;place-items:center;width:22px;height:22px;border-radius:50%;background:#eef2f7}.ai-wizard-nav button.active{border-color:#2563eb;background:#eff6ff;color:#174ea6}.ai-wizard-nav button.active span{background:#2563eb;color:#fff}.ai-intents{display:grid;grid-template-columns:1fr;gap:12px}.ai-intent-card{display:grid;gap:12px;padding:14px;border:1px solid #dce3ed;border-radius:10px;background:#fff}@media(max-width:760px){.ai-wizard-nav{grid-template-columns:repeat(6,150px)}.ai-wizard-nav button{min-width:150px}}
.ai-test-result{margin:8px 0;padding:10px;border:1px solid #bfdbfe;border-radius:9px;background:#eff6ff}.ai-test-result p{margin:5px 0;font-size:12px}.ai-test-result small{display:block;color:#475569}

/* Soporte */
.support-shell:has(.support-drawer:not(.hidden)) .support-main{margin-right:min(520px,42vw)}.support-main{transition:margin-right .18s ease}.support-card[draggable="true"]{cursor:grab}.support-card.dragging{opacity:.45}.support-column.drag-over{background:#dbeafe;box-shadow:inset 0 0 0 2px #3b82f6}.support-column.drag-over>div{min-height:120px}@media(max-width:900px){.support-shell:has(.support-drawer:not(.hidden)) .support-main{margin-right:0}}
.support-ai-panel,.support-reply-form{display:grid;gap:9px;margin-top:13px;padding:11px;border:1px solid #ddd6fe;border-radius:10px;background:#faf5ff}.support-ai-panel h4{margin:0}.support-ai-panel small{color:#6b7280}.support-ai-result{display:grid;gap:8px}.support-ai-result>div{padding:8px;border-radius:8px;background:#fff}.support-ai-result p{margin:4px 0;white-space:pre-wrap;font-size:11px}.support-ai-result b{display:block;margin-top:4px;font-size:11px}.support-ai-result details{padding:7px;border-radius:7px;background:#fff;font-size:10px}.support-ai-result ul{margin:6px 0;padding-left:18px}.support-escalate{width:max-content;padding:4px 8px;border-radius:99px;background:#fee2e2;color:#991b1b;font-size:9px;font-weight:700}.support-reply-form{border-color:#bfdbfe;background:#eff6ff}.support-reply-form label{display:grid;gap:4px;font-size:11px}.support-reply-form textarea{resize:vertical}
.support-intake-questions{display:grid;gap:10px;margin-bottom:14px}.support-intake-questions>[data-support-question]{display:grid;grid-template-columns:minmax(0,2fr) minmax(160px,1fr) auto;gap:10px;align-items:end;padding:12px;border:1px solid var(--line);border-radius:12px;background:#f8fafc}.support-intake-questions label{margin:0}.support-intake-questions button{margin-bottom:1px}
.support-case-question-row{grid-template-columns:minmax(0,1fr) auto!important;align-items:center}.support-case-question-row input[data-field="prompt"]{grid-column:1/-1}.support-case-question-row select{min-width:0}.support-case-question-row button{white-space:nowrap}@media(max-width:520px){.support-case-question-row{grid-template-columns:minmax(0,1fr) auto!important}}
.support-shell{display:grid;grid-template-columns:minmax(0,1fr);height:calc(100vh - 72px);background:#f3f6fb}.support-main{min-width:0;padding:10px;overflow:auto}.support-metrics{display:grid;grid-template-columns:repeat(4,minmax(130px,1fr));gap:8px;margin-bottom:10px}.support-metrics article{display:flex;align-items:center;gap:8px;padding:10px 12px;border:1px solid #dce3ed;border-radius:9px;background:#fff}.support-metrics strong{color:#2563eb;font-size:19px}.support-metrics span{color:#475569;font-size:11px}.support-filter-panel{display:flex;flex-wrap:wrap;gap:8px;align-items:end;margin-bottom:10px;padding:10px;border:1px solid #dce3ed;border-radius:10px;background:#fff}.support-filter-panel label{display:grid;gap:4px;min-width:150px;font-size:11px}.support-board{display:grid;grid-template-columns:repeat(6,minmax(230px,1fr));gap:9px;min-width:max-content;min-height:calc(100% - 80px)}.support-column{width:100%;border:1px solid #d9e1ec;border-top:4px solid var(--support-color);border-radius:11px;background:#edf2f8}.support-column>header{display:flex;align-items:center;justify-content:space-between;padding:10px}.support-column>header h3{margin:0;font-size:12px}.support-column>header span{display:grid;place-items:center;min-width:23px;height:23px;border-radius:99px;background:#fff;font-size:11px}.support-column>div{padding:0 8px 8px}.support-empty{padding:28px 8px;text-align:center;color:#94a3b8;font-size:11px}.support-card{margin-bottom:8px;padding:10px;border:1px solid #d7e0eb;border-radius:9px;background:#fff;box-shadow:0 1px 2px #0f172a0d;cursor:pointer}.support-card:hover{border-color:#60a5fa}.support-card-head,.support-card-meta{display:flex;align-items:center;justify-content:space-between;gap:7px}.support-card-head strong{font-size:10px;color:#64748b}.support-card h4{margin:8px 0 5px;font-size:12px;line-height:1.35}.support-card>p{margin:0 0 8px;color:#475569;font-size:10px}.support-card-meta{color:#64748b;font-size:9px}.support-card time{display:block;margin-top:6px;color:#94a3b8;font-size:8px}.support-priority,.support-sla-chip{display:inline-flex;width:max-content;padding:3px 6px;border-radius:99px;font-size:8px;font-weight:700;text-transform:uppercase}.support-priority.low{color:#475569;background:#f1f5f9}.support-priority.normal{color:#1d4ed8;background:#dbeafe}.support-priority.high{color:#9a3412;background:#ffedd5}.support-priority.urgent{color:#991b1b;background:#fee2e2}.support-sla-chip{margin-top:7px}.support-sla-chip.active{color:#075985;background:#e0f2fe}.support-sla-chip.overdue{color:#991b1b;background:#fee2e2}.support-sla-chip.met{color:#166534;background:#dcfce7}.support-drawer{position:fixed;z-index:30;top:0;right:0;width:min(520px,100vw);height:100vh;padding:16px;border-left:1px solid #d9e1ec;background:#fff;box-shadow:-18px 0 45px #0f172a24;overflow:auto}.support-case-form,.support-note-form{display:grid;gap:10px}.support-case-form label,.support-note-form label{display:grid;gap:4px;font-size:11px}.support-actions{display:flex;flex-wrap:wrap;gap:7px}.support-sla{display:grid;grid-template-columns:auto 1fr 1fr;align-items:center;gap:8px;padding:9px;border:1px solid #dce3ed;border-radius:9px;background:#f8fafc}.support-sla div{display:grid;gap:2px}.support-sla small{color:#64748b;font-size:8px}.support-sla b{font-size:10px}.support-captured-fields{padding:9px;border:1px solid #bfdbfe;border-radius:9px;background:#eff6ff}.support-captured-fields h4{margin:0 0 7px}.support-captured-fields dl{margin:0}.support-captured-fields dl div{display:grid;grid-template-columns:35% 1fr;gap:7px;padding:5px 0;border-top:1px solid #dbeafe}.support-captured-fields dt{color:#64748b;font-size:9px}.support-captured-fields dd{margin:0;font-size:11px}.support-note-form{margin:14px 0;padding-top:12px;border-top:1px solid #e2e8f0}.support-detail-grid{display:grid;grid-template-columns:1fr 1fr;gap:10px}.support-detail-grid>section{min-width:0;padding:9px;border:1px solid #e2e8f0;border-radius:9px;background:#f8fafc}.support-detail-grid h4{margin:0 0 8px;font-size:11px}.support-detail-grid article{margin-bottom:6px;padding:7px;border-radius:7px;background:#fff}.support-detail-grid article p{margin:0 0 3px;font-size:10px;white-space:pre-wrap}.support-detail-grid article small{color:#94a3b8;font-size:8px}.support-messages{grid-column:1/-1}.support-messages article.inbound{margin-right:12%}.support-messages article.outbound{margin-left:12%;background:#ecfdf5}.support-knowledge-editor{display:grid;gap:10px}.support-knowledge-editor>article{display:grid;gap:9px;padding:11px;border:1px solid #dce3ed;border-radius:9px;background:#f8fafc}
@media(max-width:900px){.support-metrics{grid-template-columns:repeat(2,1fr)}.support-board{grid-template-columns:repeat(6,minmax(210px,1fr))}.support-topbar{align-items:flex-start}.support-topbar .topbar-actions{width:100%;overflow-x:auto}.support-topbar .topbar-actions input{min-width:170px}}
@media(max-width:520px){.support-main{padding:7px}.support-metrics{gap:5px}.support-metrics article{padding:8px}.support-metrics strong{font-size:16px}.support-board{grid-template-columns:repeat(6,minmax(82vw,1fr))}.support-drawer{padding:11px}.support-sla{grid-template-columns:1fr}.support-detail-grid{grid-template-columns:1fr}.support-messages{grid-column:auto}.support-captured-fields dl div{grid-template-columns:1fr}.support-filter-panel label{min-width:100%;width:100%}.support-intake-questions>[data-support-question]{grid-template-columns:1fr}.support-intake-questions button{justify-self:start}}
.ai-custom-questions{display:grid;gap:8px}.ai-question-row{display:grid;grid-template-columns:minmax(240px,1.5fr) minmax(180px,.8fr) auto;gap:8px;align-items:end;padding:10px;background:#f7f9fc;border-radius:8px}.ai-question-row label{min-width:0}@media(max-width:760px){.ai-question-row{grid-template-columns:1fr}.ai-question-row button{justify-self:start}}
.support-sla-chip.at_risk{color:#9a3412;background:#ffedd5}.support-attachment{display:inline-flex;margin:5px 0;padding:6px 9px;border:1px solid #bfdbfe;border-radius:7px;background:#eff6ff;color:#1d4ed8;font-size:10px;text-decoration:none}.support-advanced-settings{display:grid;gap:8px}.support-advanced-settings details{border:1px solid #dce3ed;border-radius:10px;background:#f8fafc}.support-advanced-settings summary{padding:11px;font-weight:700;cursor:pointer}.support-report-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:10px}.support-report-grid>section{padding:12px;border:1px solid #e2e8f0;border-radius:10px}.support-report-kpis{grid-column:1/-1;display:grid;grid-template-columns:repeat(5,minmax(100px,1fr));gap:8px}.support-report-kpis article{display:grid;gap:4px;padding:12px;border-radius:9px;background:#eff6ff}.support-report-kpis b{font-size:20px;color:#1d4ed8}.support-report-kpis span{font-size:10px;color:#475569}.support-report-row{display:flex;justify-content:space-between;gap:8px;padding:7px 0;border-bottom:1px solid #e2e8f0;font-size:11px}@media(max-width:700px){.support-report-grid{grid-template-columns:1fr}.support-report-kpis{grid-template-columns:repeat(2,1fr)}}

/* CRM y Soporte: interfaz compacta sin paneles superpuestos ni desplazamiento horizontal interno. */
#crmView,#supportView{font-size:12px}.crm-topbar,.support-topbar{min-height:58px;padding:8px 12px}.crm-topbar h2,.support-topbar h2{font-size:18px}.crm-toolbar,.support-topbar .topbar-actions{gap:5px}.crm-toolbar input,.crm-toolbar select,.crm-toolbar button,.support-topbar input,.support-topbar select,.support-topbar button{min-height:32px;padding:6px 9px;font-size:11px}
.crm-shell:has(.crm-drawer:not(.hidden)) .crm-board,.crm-shell:has(.crm-drawer:not(.hidden)) .crm-alerts-summary,.crm-shell:has(.crm-drawer:not(.hidden)) .crm-pagination{margin-right:420px}.crm-board,.crm-alerts-summary,.crm-pagination{transition:margin-right .18s ease}.crm-column{flex-basis:225px;border-radius:9px}.crm-column-head{padding:7px 9px}.crm-column-head h3{font-size:12px}.crm-column-body{padding:6px}.crm-card{margin-bottom:6px;padding:8px;border-radius:8px}.crm-card-title{margin-bottom:4px;font-size:11px}.crm-card-contact,.crm-card-meta{font-size:9px}.crm-card-created{font-size:8px}.crm-drawer{position:absolute;width:420px;padding:11px;font-size:10px;box-shadow:-8px 0 18px #0f172a1c}.crm-drawer-tabs{margin-top:7px}.crm-drawer-tabs button{padding:6px 3px;font-size:9px}.crm-opportunity-form{gap:7px}.crm-opportunity-form label{gap:3px;font-size:10px}.crm-opportunity-form input,.crm-opportunity-form select,.crm-opportunity-form textarea{min-height:32px;padding:6px 8px;font-size:11px}.crm-intelligence-panel,.crm-ai-assistant,.crm-captured-data{margin-bottom:6px;padding:8px}.crm-drawer-actions,.crm-closure-actions{gap:5px}.crm-drawer-actions button,.crm-closure-actions button{padding:6px 8px;font-size:10px}
.support-shell:has(.support-drawer:not(.hidden)) .support-main{margin-right:430px}.support-drawer{top:0;width:430px;padding:11px;font-size:10px;box-shadow:-8px 0 18px #0f172a1c}.support-case-form,.support-note-form,.support-ai-panel,.support-reply-form{gap:7px}.support-case-form label,.support-note-form label,.support-reply-form label{font-size:9px}.support-case-form input,.support-case-form select,.support-case-form textarea,.support-note-form textarea,.support-reply-form textarea,.support-reply-form select{min-height:31px;padding:6px 8px;font-size:10px}.support-ai-panel,.support-reply-form{margin-top:8px;padding:8px}.support-captured-fields{padding:7px}.support-captured-fields dl div{padding:3px 0}.support-actions button{padding:6px 9px;font-size:10px}.support-metrics{grid-template-columns:repeat(5,minmax(105px,1fr));gap:5px;margin-bottom:6px}.support-metrics article{padding:6px 8px}.support-metrics strong{font-size:15px}.support-metrics span{font-size:9px}.support-board{grid-template-columns:repeat(6,minmax(215px,1fr));gap:6px}.support-column>header{padding:7px}.support-card{padding:8px}.support-main{padding:7px}
.wide-dialog{width:min(1180px,calc(100vw - 32px));max-width:none;max-height:calc(100dvh - 28px);padding:0;border:0;border-radius:12px;overflow:hidden;box-shadow:0 20px 60px #0f172a55}.wide-dialog::backdrop{background:#0f172a66}.wide-dialog>form{width:100%;max-height:calc(100dvh - 28px);padding:14px;overflow-y:auto;overflow-x:hidden;box-sizing:border-box;font-size:11px}.wide-dialog .section-head{position:sticky;z-index:3;top:-14px;margin:-14px -14px 10px;padding:11px 14px;border-bottom:1px solid #e2e8f0;background:#fff}.wide-dialog .crm-form-row{grid-template-columns:repeat(2,minmax(0,1fr))}.wide-dialog textarea{resize:vertical}.wide-dialog #supportKnowledgeEditor{grid-template-columns:repeat(2,minmax(0,1fr));align-items:start}.wide-dialog #supportKnowledgeEditor>article{padding:9px}.wide-dialog .support-intake-questions>[data-support-question]{padding:8px}.wide-dialog .support-advanced-settings{grid-template-columns:repeat(3,minmax(0,1fr));margin:8px 0}.wide-dialog .support-advanced-settings details{min-width:0}.wide-dialog .compact-config-body{padding:8px}
@media(max-width:1000px){.crm-shell:has(.crm-drawer:not(.hidden)) .crm-board,.crm-shell:has(.crm-drawer:not(.hidden)) .crm-alerts-summary,.crm-shell:has(.crm-drawer:not(.hidden)) .crm-pagination,.support-shell:has(.support-drawer:not(.hidden)) .support-main{margin-right:0}.crm-drawer,.support-drawer{position:fixed;width:min(430px,100vw)}.wide-dialog #supportKnowledgeEditor{grid-template-columns:1fr}.wide-dialog .support-advanced-settings{grid-template-columns:1fr 1fr}}
@media(max-width:600px){.crm-drawer,.support-drawer{width:100vw}.wide-dialog{width:100vw;max-height:100dvh;border-radius:0}.wide-dialog>form{max-height:100dvh;padding:10px}.wide-dialog .crm-form-row,.wide-dialog .support-advanced-settings{grid-template-columns:1fr}.support-metrics{grid-template-columns:repeat(2,1fr)}}
.support-drawer{width:clamp(370px,32vw,480px)}.support-shell:has(.support-drawer:not(.hidden)) .support-main{margin-right:clamp(370px,32vw,480px)}.crm-drawer{width:clamp(370px,30vw,440px)}.crm-shell:has(.crm-drawer:not(.hidden)) .crm-board,.crm-shell:has(.crm-drawer:not(.hidden)) .crm-alerts-summary,.crm-shell:has(.crm-drawer:not(.hidden)) .crm-pagination{margin-right:clamp(370px,30vw,440px)}
.support-drawer-sections{display:grid;gap:7px;margin-top:8px}.support-drawer-sections>details{min-width:0;border:1px solid #dbe2ea;border-radius:9px;background:#fff;overflow:hidden}.support-drawer-sections>details>summary{display:flex;align-items:center;justify-content:space-between;gap:8px;padding:9px 10px;list-style:none;background:#f8fafc;font-size:11px;font-weight:700;cursor:pointer}.support-drawer-sections>details>summary::-webkit-details-marker{display:none}.support-drawer-sections>details>summary:after{content:"▾";color:#64748b;font-size:10px}.support-drawer-sections>details[open]>summary:after{content:"▴"}.support-drawer-sections>details>summary span{margin-left:auto;color:#64748b;font-size:8px;font-weight:500}.support-drawer-sections>details[open]>summary span{display:none}.support-drawer-section-body{display:grid;gap:7px;min-width:0;padding:9px}.support-drawer-section-body>.support-ai-panel,.support-drawer-section-body>.support-reply-form,.support-drawer-section-body>.support-note-form{margin:0}.support-drawer-section-body>.support-detail-grid{margin:0}
.support-sla{grid-template-columns:minmax(0,1fr) minmax(0,1fr);gap:6px}.support-sla>.support-sla-chip{grid-column:1/-1;margin:0}.support-sla div{min-width:0}.support-sla b{display:block;min-width:0;font-size:9px;line-height:1.3;white-space:normal;overflow-wrap:anywhere}.support-sla small{font-size:7px}.support-drawer .crm-form-row{grid-template-columns:repeat(2,minmax(0,1fr))}.support-drawer input,.support-drawer select,.support-drawer textarea{width:100%;min-width:0;box-sizing:border-box}
@media(max-width:1000px){.support-drawer,.crm-drawer{width:min(430px,100vw)}.support-shell:has(.support-drawer:not(.hidden)) .support-main,.crm-shell:has(.crm-drawer:not(.hidden)) .crm-board,.crm-shell:has(.crm-drawer:not(.hidden)) .crm-alerts-summary,.crm-shell:has(.crm-drawer:not(.hidden)) .crm-pagination{margin-right:0}}
@media(max-width:480px){.support-drawer,.crm-drawer{width:100vw}.support-drawer .crm-form-row{grid-template-columns:1fr}.support-sla{grid-template-columns:1fr}.support-sla>.support-sla-chip{grid-column:auto}.support-drawer-sections>details>summary{padding:8px}}
.booking-mode-help{margin:4px 0 14px;padding:12px 14px;border:1px solid #bfdbfe;border-radius:10px;background:#eff6ff;color:#1e40af;font-size:13px;line-height:1.45}
#bookingEditorFields section{margin:16px 0;padding:15px;border:1px solid #dbe3ef;border-radius:12px;background:#fbfdff}
#bookingEditorFields section h4{margin:0 0 13px;color:#172033;font-size:14px}
#bookingEditorFields input[type="file"]{padding:9px;background:#fff}
/* Todos los editores usan el espacio completo y nunca desbordan horizontalmente. */
dialog.quick-replies-dialog,dialog.quote-dialog,dialog.wide-dialog,dialog.compact-dialog{width:calc(100vw - 24px)!important;max-width:none!important;height:calc(100dvh - 24px)!important;max-height:none!important;margin:auto!important;padding:0!important;border:0!important;border-radius:14px!important;overflow:hidden!important;box-sizing:border-box!important}
dialog>form,dialog>.dialog-panel,dialog .booking-dialog,dialog .compact-dialog,dialog .quote-dialog-panel{width:100%!important;max-width:none!important;height:100%!important;max-height:none!important;min-width:0!important;margin:0!important;padding:18px!important;overflow-y:auto!important;overflow-x:hidden!important;box-sizing:border-box!important}
dialog .section-head{position:sticky;z-index:5;top:-18px;margin:-18px -18px 16px;padding:16px 18px;border-bottom:1px solid #e2e8f0;background:#fff}
dialog input,dialog select,dialog textarea,dialog label,dialog section,dialog fieldset,dialog .crm-form-row,dialog .two-columns{min-width:0!important;max-width:100%!important;box-sizing:border-box!important}
dialog input,dialog select,dialog textarea{width:100%!important}
dialog::backdrop{background:rgba(15,23,42,.62)}
.booking-collection{display:grid;gap:10px;margin:14px 0;padding:12px;border:1px solid #dbe3ef;border-radius:10px;background:#fff}.booking-collection-head{display:flex;align-items:center;justify-content:space-between;gap:12px}.booking-collection [data-booking-rows]{display:grid;gap:9px}.booking-option-row{display:grid;grid-template-columns:minmax(220px,1fr) minmax(160px,.45fr) auto;gap:10px;align-items:end;padding:10px;border:1px solid #e2e8f0;border-radius:9px;background:#f8fafc}.booking-option-row label{display:grid;gap:5px}.booking-option-row .booking-check{display:flex;align-items:center;gap:8px;padding-bottom:8px}.booking-option-row .booking-check input{width:auto!important}.booking-question-row{grid-template-columns:minmax(240px,1fr) minmax(180px,.55fr) auto auto}
@media(max-width:700px){dialog.quick-replies-dialog,dialog.quote-dialog,dialog.wide-dialog,dialog.compact-dialog{width:100vw!important;height:100dvh!important;border-radius:0!important}dialog>form,dialog>.dialog-panel,dialog .booking-dialog,dialog .compact-dialog,dialog .quote-dialog-panel{padding:12px!important}dialog .section-head{top:-12px;margin:-12px -12px 12px;padding:12px}.crm-form-row,.two-columns{grid-template-columns:1fr!important}}
@media(max-width:850px){.booking-option-row,.booking-question-row{grid-template-columns:1fr}.booking-option-row .booking-check{padding:0}}
.booking-type-grid{display:grid;grid-template-columns:repeat(4,minmax(180px,1fr));gap:12px}.booking-type-grid button{display:grid;gap:7px;min-height:105px;padding:16px;border:2px solid #dbe3ef;border-radius:12px;background:#fff;color:#172033;text-align:left;cursor:pointer}.booking-type-grid button:hover{border-color:#93c5fd;background:#f8fbff}.booking-type-grid button.active{border-color:#2563eb;background:#eff6ff;box-shadow:0 0 0 2px #bfdbfe}.booking-type-grid strong{font-size:14px}.booking-type-grid span{color:#64748b;font-size:12px;line-height:1.4}.visual-schedule{display:grid;gap:9px}.schedule-day{display:grid;grid-template-columns:150px minmax(0,1fr);gap:12px;padding:11px;border:1px solid #e2e8f0;border-radius:10px;background:#fff}.schedule-day-head{display:grid;align-content:start;gap:8px}.schedule-day-head button{width:max-content}.schedule-day [data-schedule-windows]{display:grid;gap:8px}.schedule-window{display:grid;grid-template-columns:minmax(130px,1fr) minmax(130px,1fr) auto;gap:9px;align-items:end}.schedule-window label{display:grid;gap:4px}.schedule-closed{align-self:center;color:#94a3b8;font-size:12px}
@media(max-width:900px){.booking-type-grid{grid-template-columns:repeat(2,1fr)}.schedule-day{grid-template-columns:1fr}.schedule-day-head{display:flex;align-items:center;justify-content:space-between}}@media(max-width:560px){.booking-type-grid{grid-template-columns:1fr}.schedule-window{grid-template-columns:1fr}}
#bookingEditor{padding-bottom:132px!important}.booking-save-bar{position:fixed!important;z-index:80;left:50%;bottom:16px;transform:translateX(-50%);display:grid!important;grid-template-columns:minmax(280px,440px) minmax(150px,210px);justify-content:center;gap:12px;width:min(720px,calc(100vw - 48px));margin:0!important;padding:12px!important;border:1px solid #dbe3ef;border-radius:14px;background:#fff;box-shadow:0 12px 36px #0f172a2e}.booking-save-bar:has(#bookingDeleteBtn.hidden){grid-template-columns:minmax(280px,440px);width:min(480px,calc(100vw - 48px))}.booking-save-bar #bookingSaveBtn,.booking-save-bar #bookingDeleteBtn{width:100%!important;min-width:0!important;min-height:46px!important;margin:0!important;font-size:14px!important;font-weight:700!important}.booking-save-bar #bookingDeleteBtn.hidden{display:none!important}#bookingDialogStatus{position:fixed;z-index:81;left:50%;bottom:86px;transform:translateX(-50%);width:min(696px,calc(100vw - 72px));margin:0;padding:10px 14px;border:1px solid #fecaca;border-radius:10px;background:#fff;color:#b42318;font-weight:600;text-align:center;pointer-events:none;box-shadow:0 8px 20px #0f172a14}#bookingDialogStatus:empty{display:none}@media(max-width:600px){#bookingEditor{padding-bottom:156px!important}.booking-save-bar{bottom:8px;grid-template-columns:1fr;width:calc(100vw - 16px);gap:8px;padding:8px}.booking-save-bar:has(#bookingDeleteBtn.hidden){grid-template-columns:1fr;width:calc(100vw - 16px)}#bookingDialogStatus{bottom:118px;width:calc(100vw - 32px)}}
.booking-choice-list{display:grid;gap:7px;grid-column:1/-1}.booking-choice-list label{display:flex!important;flex-direction:row!important;align-items:center;gap:8px;padding:9px;border:1px solid #e2e8f0;border-radius:8px;background:#fff}.booking-choice-list input{width:auto!important;margin:0}
.ai-source-editor{padding:12px!important;background:#f8fafc}.ai-source-section{display:grid;gap:10px;padding:14px;border:1px solid #dce3ee;border-radius:10px;background:#fff}.ai-source-section h5{margin:0;font-size:14px;color:#172033}.ai-source-section .section-head small{color:#64748b}.ai-source-grid{display:grid;grid-template-columns:1fr 1fr;gap:10px}.ai-source-grid label{margin:0}.ai-source-wide{grid-column:1/-1}.ai-source-products,.ai-source-faqs{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px}.ai-source-product,.ai-source-faq{display:grid;gap:8px;padding:11px;border:1px solid #e2e8f0;border-radius:9px;background:#f8fafc}.ai-source-product label,.ai-source-faq label{margin:0}.ai-source-product .ai-product-main{grid-template-columns:1fr 1.4fr .7fr}.ai-source-active{display:flex!important;grid-template-columns:auto 1fr!important;align-items:center;gap:7px!important;color:#334155;font-size:12px}.ai-source-active input{width:auto}.ai-source-raw{padding:11px;border:1px dashed #94a3b8;border-radius:9px;background:#fff}.ai-source-raw>summary{cursor:pointer;font-weight:700;color:#475569}.ai-source-raw label{margin-top:10px}@media(max-width:900px){.ai-source-grid,.ai-source-products,.ai-source-faqs{grid-template-columns:1fr}.ai-source-wide{grid-column:auto}.ai-source-product .ai-product-main{grid-template-columns:1fr}}
.ai-source-product-head{display:flex;align-items:center;justify-content:space-between;gap:10px;padding-bottom:7px;border-bottom:1px solid #e2e8f0}.ai-source-product-head strong{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.ai-source-section>.section-head{align-items:center}
.meta-review-links{display:grid;grid-template-columns:1fr 1fr;gap:10px}.meta-review-link{display:grid;grid-template-columns:44px minmax(0,1fr) auto;align-items:center;gap:11px;padding:13px;border:1px solid #dce3ee;border-radius:10px;background:#fff;color:#172033;text-decoration:none}.meta-review-link:hover{border-color:#93c5fd;background:#f8fbff}.meta-review-link>span{display:grid;place-items:center;width:44px;height:40px;border-radius:9px;background:#dbeafe;color:#1d4ed8;font-size:10px;font-weight:800}.meta-review-link>div{display:grid;gap:3px}.meta-review-link small{color:#64748b}.meta-review-link>b{color:#2563eb;font-size:11px}@media(max-width:800px){.meta-review-links{grid-template-columns:1fr}}
.ai-intents{display:grid;gap:9px}.ai-intent-card.ai-collapsible{padding:0;overflow:hidden;border:1px solid #dce3ee;border-radius:11px;background:#fff}.ai-intent-card.ai-collapsible>summary{display:flex;align-items:center;justify-content:space-between;gap:14px;padding:13px 15px;cursor:pointer;list-style:none}.ai-intent-card.ai-collapsible>summary::-webkit-details-marker{display:none}.ai-intent-card.ai-collapsible>summary span{display:grid;gap:3px}.ai-intent-card.ai-collapsible>summary small{color:#64748b;font-weight:400}.ai-intent-card.ai-collapsible>summary b{color:#2563eb;font-size:11px}.ai-intent-card.ai-collapsible[open]>summary{border-bottom:1px solid #e2e8f0;background:#f8fafc}.ai-intent-body{display:grid;gap:12px;padding:13px}.ai-intent-actions{display:flex;align-items:center;justify-content:space-between;gap:12px;color:#64748b;font-size:11px}.ai-intent-subsection{border:1px solid #e2e8f0;border-radius:9px;background:#f8fafc}.ai-intent-subsection>summary{display:flex;align-items:center;justify-content:space-between;padding:11px 12px;cursor:pointer;font-weight:700}.ai-intent-subsection>summary small{color:#64748b;font-weight:400}.ai-intent-subsection>div{display:grid;gap:10px;padding:0 11px 11px;border-top:1px solid #e2e8f0}.ai-intent-subsection .ai-question-row{margin-top:9px}
.button-link{display:inline-flex;align-items:center;text-decoration:none}.special-shell{display:grid;gap:16px;padding:20px}.special-solution-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(280px,1fr));gap:16px}.special-solution-card{display:grid;grid-template-columns:auto 1fr;gap:16px;align-items:start;border:1px solid var(--line);border-radius:16px;padding:20px;background:var(--panel2)}.special-solution-card>button{grid-column:1/-1}.special-solution-card h3{margin:10px 0 6px}.special-solution-card p{margin:0;color:var(--muted)}.special-solution-icon{display:grid;place-items:center;width:52px;height:52px;border-radius:14px;background:#166534;color:white;font-weight:900}.special-detail-head{display:flex;justify-content:space-between;align-items:center;gap:16px}.special-hero{display:flex;align-items:center;justify-content:space-between;gap:20px}.special-hero h3{margin:10px 0 4px}.special-table-wrap{overflow:auto}.special-table{width:100%;border-collapse:collapse}.special-table th,.special-table td{text-align:left;padding:12px;border-bottom:1px solid var(--line)}.special-table td small{display:block;color:var(--muted);margin-top:4px}.special-analytics{display:grid;grid-template-columns:1fr 1.4fr;gap:24px}.special-analytics article{border:1px solid var(--line);border-radius:12px;padding:16px}.special-analytics dl div{display:flex;justify-content:space-between;padding:9px 0;border-bottom:1px solid var(--line)}.special-analytics dd{font-weight:800}.special-bar{display:grid;grid-template-columns:minmax(100px,1fr) 2fr 35px;align-items:center;gap:10px;margin:12px 0}.special-bar i{height:10px;background:var(--panel2);border-radius:99px;overflow:hidden}.special-bar b{display:block;height:100%;background:#16a34a;border-radius:99px}.special-heat-controls{display:flex;flex-wrap:wrap;align-items:end;gap:12px;margin-bottom:14px}.special-heat-controls label{min-width:150px}.special-heat-toggle{display:flex;gap:8px}.special-heat-toggle button.active{background:#166534;color:#fff;border-color:#166534}.special-heat-layout{display:grid;grid-template-columns:minmax(0,2fr) minmax(260px,1fr);gap:16px}.special-heat-map{height:520px;border:1px solid var(--line);border-radius:14px;overflow:hidden;background:#e5e7eb}.special-heat-ranking{border:1px solid var(--line);border-radius:14px;padding:16px}.special-heat-ranking ol{padding-left:22px}.special-heat-ranking li{padding:10px 0;border-bottom:1px solid var(--line)}.special-heat-ranking strong,.special-heat-ranking small{display:block}.special-heat-coverage{margin-top:12px;color:var(--muted);font-size:13px}@media(max-width:760px){.special-detail-head,.special-hero{align-items:flex-start;flex-direction:column}.special-analytics,.special-heat-layout{grid-template-columns:1fr}.special-heat-map{height:380px}.special-shell{padding:12px}.special-table .button-row{min-width:220px}}
.telephony-calls-list,.telephony-contact-calls{display:grid;gap:10px;margin:12px 0 20px}.telephony-call{display:flex;align-items:center;justify-content:space-between;gap:14px;padding:14px;border:1px solid #dbe3ef;border-left:4px solid #64748b;border-radius:12px;background:#fff}.telephony-call>div{display:grid;gap:4px}.telephony-call span,.telephony-call small{color:#64748b}.telephony-call p{margin:4px 0 0}.telephony-call.answered,.telephony-call.completed{border-left-color:#16a34a}.telephony-call.missed{border-left-color:#dc2626}.telephony-call.ringing{border-left-color:#2563eb}
.telephony-dialog-shell{display:grid!important;grid-template-rows:auto auto auto minmax(0,1fr) auto!important;gap:14px!important;padding:18px!important;overflow:hidden!important;background:#f8fafc}.telephony-dialog .telephony-heading{position:static!important;margin:0!important;padding:0 0 14px!important;background:transparent!important}.telephony-heading h3{margin:2px 0!important;font-size:22px}.telephony-metrics{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:12px}.telephony-metrics article{display:grid;gap:3px;padding:14px 16px;border:1px solid #dbe3ef;border-radius:12px;background:#fff;box-shadow:0 2px 7px #0f172a0a}.telephony-metrics span,.telephony-metrics small{color:#64748b}.telephony-metrics strong{font-size:22px;color:#0f172a}.telephony-metrics article.success{border-left:4px solid #16a34a}.telephony-metrics article.warning{border-left:4px solid #f59e0b}.telephony-metrics article.danger{border-left:4px solid #dc2626}.telephony-toolbar{display:grid!important;grid-template-columns:minmax(220px,1fr) 190px 180px auto!important;gap:9px!important;margin:0!important}.telephony-toolbar>*{width:100%!important;margin:0!important}.telephony-workspace{display:grid;grid-template-columns:minmax(620px,1.25fr) minmax(330px,.75fr);gap:14px;min-height:0}.telephony-calls-list{display:block;margin:0;min-height:0;overflow:auto;border:1px solid #dbe3ef;border-radius:12px;background:#fff}.telephony-table-head,.telephony-call-row{display:grid;grid-template-columns:minmax(170px,1.3fr) minmax(95px,.65fr) minmax(90px,.6fr) minmax(125px,.8fr) 75px;align-items:center;gap:10px;width:100%;box-sizing:border-box;text-align:left}.telephony-table-head{position:sticky;z-index:1;top:0;padding:10px 14px;border-bottom:1px solid #dbe3ef;background:#f1f5f9;color:#64748b;font-size:11px;font-weight:700;text-transform:uppercase}.telephony-call-row{appearance:none;padding:13px 14px;border:0;border-bottom:1px solid #eef2f7;border-left:4px solid transparent;border-radius:0;background:#fff;color:#334155;cursor:pointer}.telephony-call-row:hover{background:#f8fbff}.telephony-call-row.selected{outline:2px solid #93c5fd;outline-offset:-2px}.telephony-call-row.pending-action{border-left-color:#f59e0b;background:#fffbeb}.telephony-call-row.actioned{border-left-color:#16a34a;background:#f0fdf4}.telephony-call-contact{display:grid;gap:3px}.telephony-call-contact b{color:#0f172a}.telephony-call-row small,.telephony-call-row time{color:#64748b;font-size:11px}.telephony-call-row>span:nth-child(2){display:flex;align-items:center;gap:7px}.telephony-status-dot{width:8px;height:8px;border-radius:50%;background:#64748b}.telephony-call-row.completed .telephony-status-dot,.telephony-call-row.answered .telephony-status-dot{background:#16a34a}.telephony-call-row.missed .telephony-status-dot{background:#dc2626}.telephony-call-row.ringing .telephony-status-dot{background:#2563eb}.telephony-action-pill{justify-self:start;padding:4px 7px;border-radius:99px;font-size:10px;font-weight:800}.telephony-action-pill.pending{background:#fef3c7;color:#92400e}.telephony-action-pill.done{background:#dcfce7;color:#166534}.crm-calls-button{display:inline-flex!important;align-items:center;gap:7px}.crm-calls-button.hidden{display:none!important}.crm-calls-button.has-pending{border-color:#f59e0b;background:#fffbeb;color:#92400e}.crm-calls-button .nav-badge{position:static;min-width:19px;height:19px;padding:0 5px}.telephony-call-detail{min-height:0;overflow:auto;padding:18px;border:1px solid #dbe3ef;border-radius:12px;background:#fff}.telephony-empty-detail,.telephony-empty-list{display:grid;place-items:center;align-content:center;gap:5px;min-height:180px;padding:24px;color:#64748b;text-align:center}.telephony-empty-detail strong,.telephony-empty-list strong{color:#334155}.telephony-call-detail>header{display:flex;justify-content:space-between;gap:12px;padding-bottom:15px;border-bottom:1px solid #e2e8f0}.telephony-call-detail h4{margin:3px 0;font-size:19px}.telephony-call-detail a{color:#2563eb;text-decoration:none}.telephony-detail-status{align-self:flex-start;padding:5px 9px;border-radius:99px;background:#e2e8f0;color:#475569;font-size:11px;font-weight:700}.telephony-detail-status.completed,.telephony-detail-status.answered{background:#dcfce7;color:#166534}.telephony-detail-status.missed{background:#fee2e2;color:#991b1b}.telephony-call-data{display:grid;grid-template-columns:1fr 1fr;gap:10px;margin:15px 0}.telephony-call-data div{padding:10px;border-radius:9px;background:#f8fafc}.telephony-call-data dt{color:#64748b;font-size:10px;text-transform:uppercase}.telephony-call-data dd{margin:4px 0 0;color:#172033;font-weight:700}.telephony-detail-actions{display:flex;flex-wrap:wrap;gap:7px;margin:12px 0 16px}.telephony-detail-actions button{min-height:34px}.telephony-note-box{display:grid;gap:8px;padding:13px;border:1px solid #bfdbfe;border-radius:10px;background:#eff6ff}.telephony-note-box label{margin:0}.telephony-note-box textarea{background:#fff}.telephony-note-box button{justify-self:start}.telephony-notes{display:grid;gap:8px;margin-top:16px}.telephony-notes article{padding:10px;border-left:3px solid #cbd5e1;border-radius:7px;background:#f8fafc}.telephony-notes p{margin:0 0 4px}.telephony-notes small{color:#64748b}@media(max-width:1100px){.telephony-metrics{grid-template-columns:repeat(3,1fr)}.telephony-workspace{grid-template-columns:1fr}.telephony-call-detail{min-height:360px}}@media(max-width:900px){.telephony-metrics{grid-template-columns:1fr 1fr}.telephony-toolbar{grid-template-columns:1fr 1fr}.telephony-toolbar input{grid-column:1/-1}}@media(max-width:600px){.telephony-metrics{grid-template-columns:1fr 1fr}.telephony-table-head{display:none}.telephony-call-row{grid-template-columns:1fr auto}.telephony-call-row time{grid-column:1}.telephony-toolbar{grid-template-columns:1fr}.telephony-toolbar input{grid-column:auto}.telephony-call-data{grid-template-columns:1fr}}
.telephony-line-fields{display:grid;grid-template-columns:1fr 1fr;gap:12px;align-items:end}.telephony-line-fields button{margin-bottom:2px}.telephony-lines-list{display:grid;gap:8px;margin:14px 0}.telephony-line-row{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:11px 12px;border:1px solid #dbe3ef;border-radius:10px;background:#fff}.telephony-line-row>div{display:grid;gap:2px}.telephony-line-row span,.telephony-line-row small{color:#64748b}@media(max-width:720px){.telephony-line-fields{grid-template-columns:1fr}}
.telephony-call-row.unreviewed{box-shadow:inset 4px 0 #2563eb}.telephony-call-contact b{display:flex;align-items:center;gap:7px}.telephony-call-contact em{padding:2px 5px;border-radius:99px;background:#dbeafe;color:#1d4ed8;font-size:9px;font-style:normal;text-transform:uppercase}

/* Constructor CRM condicional: tarjetas legibles en el inspector. */
#crmLeadQuestions .crm-choice-editor{display:block;margin-top:10px;padding:10px;border:1px solid #bfdbfe;border-radius:10px;background:#eff6ff}
#crmLeadQuestions .crm-choice-editor>.section-head{display:flex;align-items:flex-start;gap:8px;margin-bottom:9px}
#crmLeadQuestions .crm-choice-editor>.section-head>div{display:grid;gap:2px;min-width:0}
#crmLeadQuestions .crm-choice-editor>.section-head small{display:block;color:#64748b;font-weight:400;line-height:1.35}
#crmLeadQuestions [data-crm-choices]{display:grid;grid-template-columns:minmax(0,1fr);gap:10px}
#crmLeadQuestions .crm-choice-card.compact-config-body{display:grid!important;grid-template-columns:minmax(0,1fr)!important;gap:9px!important;min-width:0;padding:10px!important;border:1px solid #cbd5e1;border-radius:9px;background:#fff;box-shadow:0 1px 2px #0f172a0d}
#crmLeadQuestions .crm-choice-card label{display:grid;grid-template-columns:minmax(0,1fr);gap:4px;min-width:0;margin:0}
#crmLeadQuestions .crm-choice-card input,#crmLeadQuestions .crm-choice-card select,#crmLeadQuestions .crm-choice-card textarea{display:block;width:100%;min-width:0;max-width:100%;box-sizing:border-box}
#crmLeadQuestions .crm-choice-title{display:grid;grid-template-columns:minmax(0,1fr) auto;align-items:end;gap:8px;min-width:0}
#crmLeadQuestions .crm-choice-advanced{min-width:0;border-top:1px solid #e2e8f0;padding-top:7px}
#crmLeadQuestions .crm-choice-advanced>summary{cursor:pointer;color:#2563eb;font-weight:700}
#crmLeadQuestions .crm-choice-advanced>div{display:grid;grid-template-columns:minmax(0,1fr);gap:9px;padding-top:9px}
#crmLeadQuestions .crm-choice-card .hidden{display:none!important}
#crmLeadQuestions{gap:10px}
#crmLeadQuestions .crm-lead-question-row{display:grid;grid-template-columns:minmax(0,1fr);gap:9px;align-items:stretch;min-width:0;padding:11px;border-color:#dbe3ef;border-radius:10px;box-shadow:0 1px 2px #0f172a0a}
#crmLeadQuestions .crm-lead-question-row>*{min-width:0;max-width:100%;box-sizing:border-box}
#crmLeadQuestions .crm-lead-question-row>label{display:grid;gap:4px}
#crmLeadQuestions .crm-lead-question-row input,#crmLeadQuestions .crm-lead-question-row select,#crmLeadQuestions .crm-lead-question-row textarea{width:100%;min-width:0;box-sizing:border-box}
#crmLeadQuestions .crm-lead-question-row>.section-head{margin:0;padding-bottom:7px;border-bottom:1px solid #edf1f6}
#crmLeadQuestions .crm-lead-question-row button{width:auto;min-width:0;padding:5px 9px;overflow:visible;font-size:11px}
#crmLeadQuestions .crm-lead-question-row button::after{content:none}
#crmLeadQuestions .crm-lead-question-row>.section-head button{color:#b42318;border-color:#fecaca;background:#fff7f7}
#crmLeadQuestions .crm-lead-question-row>.crm-form-row{grid-template-columns:minmax(0,1fr) minmax(0,1fr)}
#crmLeadQuestions .compact-config{min-width:0;overflow:hidden;background:#f8fafc}
#crmLeadQuestions .compact-config>summary{padding:9px 10px;color:#1d4ed8}
#crmLeadQuestions [data-crm-conditions]{display:grid;gap:9px;padding:0 8px 8px}
#crmLeadQuestions [data-crm-condition].compact-config-body{display:grid;grid-template-columns:minmax(0,1fr);gap:8px;min-width:0;padding:9px;border:1px solid #dbeafe;border-radius:8px;background:#fff}
#crmLeadQuestions [data-crm-condition]>.crm-form-row{grid-template-columns:minmax(0,1fr) minmax(0,1fr)}
#crmLeadQuestions [data-add-crm-condition]{width:calc(100% - 16px);margin:0 8px 8px}
#crmLeadQuestions [data-remove-crm-condition]{justify-self:start;color:#b42318}
.ai-question-row{min-width:0}.ai-question-row>details{grid-column:1/-1;width:100%;min-width:0;border:1px solid #dbeafe;border-radius:8px;background:#fff}.ai-question-row>details>summary{padding:9px 10px;color:#1d4ed8;font-weight:700;cursor:pointer}.ai-question-row [data-ai-rule]{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));margin:8px;border:1px solid #e2e8f0;background:#f8fafc}.ai-question-row [data-ai-rule] textarea{width:100%;box-sizing:border-box}.ai-question-row [data-add-ai-rule]{margin:0 8px 8px}
@media(max-width:1100px){#crmLeadQuestions .crm-lead-question-row>.crm-form-row,#crmLeadQuestions [data-crm-condition]>.crm-form-row,.ai-question-row [data-ai-rule]{grid-template-columns:minmax(0,1fr)}}
